I just left Monday from staying a week at the Beach Club. I’m sorry to hear of others experiences, but I can tell you for me and my wife, our experience was flawless! This was our first time staying here, and starting with the fresh smells in the lobby, to the clean room, we have absolutely no complaints and booked our Bounce Back for here again next year!
The construction that was going on was not bad. Our standard room overlooked an area being done currently. Twice during our stay, we returned to the room during the day to find painters on our balcony painting. When they were done, they cleaned up after themselves and the job look great. Personally, I think people forget that maintenance has to be done occasionally and unfortunately sometimes that maintenance happens when your there for your trip! In no way whatsoever did the work being done at the resort affect me or my trip.
The staff was friendly and very knowledgeable. I had to call once because it seemed like my refrigerator was not keeping items cold. They sent someone up within minutes who checked it and found there was a problem. I had a replacement within 20 minutes of calling! Concierge helped me twice with some other issues, and although it seemed like they had a lot of staff that were “Earning their ears”, they were not left alone and had someone nearby to help guide them if they had questions concerning my issues.
We used the main pool twice and the quiet pool twice also. No problems. Although I did not use the slide, I never noticed it being closed. The lazy river was a favorite of ours, and the quiet pool came in handy for when we were doing laundry. The ability to walk 5 minutes to Epcot, and basically be central for other parks was great! Loved the walk over to Boardwalk, and were relaxed on the beach a couple nights when returning from Epcot.
I’d say to those that are “worried”, don’t be. When you come to Disney, the trip is what you make of it. A lot of us drive Chevys because we had a bad experience with a Ford, and vice versa. It’s a large resort, with many rooms, don’t let 1 or 2 bad reviews make you second guess your plans. You will find this situation at every resort, whether it be Disney or someplace else…….