disneyland_is_magic
DIS Veteran
- Joined
- Aug 16, 2016
Two additional thoughts specifically on the initial encounter inside HDD.
I know the tip is included but I am sure some parties leave additional tips occasionally, guests may be particularly generous during the holidays. Security chasing guests out before dessert is over sure keeps people from reaching for their wallet. I would have thought the dining staff would have become involved?
I also have worked retail and we had clear directions on what could be said at closing and by who and a timeline of executing subtle tricks like flipping lights, turning off music, etc.
I would think the HDD, being the longest running dinner show would have a well-oiled system to execute turning over and closing the dining room, and all CMs would know this routine and recognize this had gone rogue. It would seem they would have established policies where guests of the cast are allowed to wait. I am surprised restaurant staff didn’t intervene or alert their chain of command, unless they also were complicit?!
Just that initial encounter baffles me how systemic failures allowed this to occur.
I know the tip is included but I am sure some parties leave additional tips occasionally, guests may be particularly generous during the holidays. Security chasing guests out before dessert is over sure keeps people from reaching for their wallet. I would have thought the dining staff would have become involved?
I also have worked retail and we had clear directions on what could be said at closing and by who and a timeline of executing subtle tricks like flipping lights, turning off music, etc.
I would think the HDD, being the longest running dinner show would have a well-oiled system to execute turning over and closing the dining room, and all CMs would know this routine and recognize this had gone rogue. It would seem they would have established policies where guests of the cast are allowed to wait. I am surprised restaurant staff didn’t intervene or alert their chain of command, unless they also were complicit?!
Just that initial encounter baffles me how systemic failures allowed this to occur.
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