Have any other DVC owners lost their points because of Disney's closures?

[Sandisw]

Yes I banked my June 2020 points to 2021.

That should not ave been allowed. Banking isn’t supposed to happen before the start of the UY.

I have a June UY and it is not giving me that option. Not that I would be doing it, but I don’t even have it as a choice

ETA: That CM gave you a huge gift because that Should not have been allowed to happen.

 

[Cyberc1978]

That should not ave been allowed. Banking isn’t supposed to happen before the start of the UY.

I have a June UY and it is not giving me that option. Not that I would be doing it, but I don’t even have it as a choice

ETA: That CM gave you a huge gift because that Should not have been allowed to happen.

Are you sure its not allowed or not just a system limitation online?

I only did it as I had already booked my vacation for this year and IF they suspended the banking I would otherwise need to rent the points or book another vacation.

 

[FSUSammy]

Are you sure its not allowed or not just a system limitation online?

I only did it as I had already booked my vacation for this year and IF they suspended the banking I would otherwise need to rent the points or book another vacation.

My understanding is that June UY (2020) would be bankable come January 2021.

 

[Cyberc1978]

My understanding is that June UY (2020) would be bankable come January 2021.

That is the latest deadline for banking of June points.

 

[FSUSammy]

That is the latest deadline for banking of June points.

Ah my mistake.

 

[Sandisw]

Are you sure its not allowed or not just a system limitation online?

I only did it as I had already booked my vacation for this year and IF they suspended the banking I would otherwise need to rent the points or book another vacation.

Yup! Banking is allowed for current UY points. Your current UY is June 2019. So, the banking window for June 2020 is June 1st, 2020 to Jan, 31st, 2021.

That is the reason the online system wouldn’t let you do it. Like I said you got a CM who overrode it and did it. I am going to guess he/she wasn’t thinking about it.

 

[FSUSammy]

Yup! Banking is allowed for current UY points. Your current UY is June 2019. So, the banking window for June 2020 is June 1st, 2020 to Jan, 31st, 2021.

That is the reason the online system wouldn’t let you do it. Like I said you got a CM who overrode it and did it. I am going to guess he/she wasn’t thinking about it.

Question about banking being allowed for current UY points. I had a reservation for March that now I moved to Memorial Day weekend. I'm a June UY. about 50 of those points are for 2019. When they initially cancelled my initial reservation it sounded like they would bank those 50 points for me, but I never saw that done and I happened to see a Memorial Day weekend booking open up so I grabbed that. If I cancel that are you saying I can still bank those 50 points?

 

[Sandisw]

Question about banking being allowed for current UY points. I had a reservation for March that now I moved to Memorial Day weekend. I'm a June UY. about 50 of those points are for 2019. When they initially cancelled my initial reservation it sounded like they would bank those 50 points for me, but I never saw that done and I happened to see a Memorial Day weekend booking open up so I grabbed that. If I cancel that are you saying I can still bank those 50 points?

You are beyond your banking window for those points, so no, they will not,

The first few days after they announced closing, some CMs did allow late banking for April and June UYs. It was not a policy in place, so it was a generous CM.

It was quickly stopped and as of today, banking rules are being followed.

CMs can sometimes override rules, which is what I think happened with the other poster. They weren’t thinking about it not yet being June 1st,

But, they have been told that they are not allowed to circumvent banking rules and allowing any April and June UY 2019 UY points to be out in 2020 UY, since the deadline has passed.

 

[Cyberc1978]

Yup! Banking is allowed for current UY points. Your current UY is June 2019. So, the banking window for June 2020 is June 1st, 2020 to Jan, 31st, 2021.

That is the reason the online system wouldn’t let you do it. Like I said you got a CM who overrode it and did it. I am going to guess he/she wasn’t thinking about it.

Well then lucky me.

 

[FSUSammy]

You are beyond your banking window for those points, so no, they will not,

The first few days after they announced closing, some CMs did allow late banking for April and June UYs. It was not a policy in place, so it was a generous CM.

It was quickly stopped and as of today, banking rules are being followed.

CMs can sometimes override rules, which is what I think happened with the other poster. They weren’t thinking about it not yet being June 1st,

But, they have been told that they are not allowed to circumvent banking rules and allowing any April and June UY 2019 UY points to be out in 2020 UY, since the deadline has passed.

Thanks that's what I thought!

 

[MiddKid]

I’m not sure if there is confusion here. I’m not talking about points that have already been banked. I’m talking about June 2019 use year points that have been used for an April 2020 reservation.

Sorry about that...mis-understood.

 

[Grumpy by Birth]

It would make sense if you were in the situation @Sandisw is in, where the fear of being not allowed to borrow looms and she has a reservation that she plans to borrow to fulfil once she gets to the window.

It would not make sense to do it as a just in case for no future already planned situation.

And, just to beat a dead horse, since the needed points were 30, I would find and book the smallest point cost reservation. Thus remaining points could be purchased as another alternative, if borrowing were suspended.

Ok. I could see doing that ONLY if you think there's a chance that borrowing will be suspended and you want to have the points on hand to book as soon as your window opens. But doing that still assumes a bit of risk. What if you can't get the reservation you intended to use those points for and now you're stuck with them in your current UY?

During "normal" times, when there's no reason to believe that borrowing would be suspended, it would still make more sense to wait until you MAKE the reservation you need the points for and borrow them then. But in these uncertain times, I could see someone possibly taking the chance of borrowing early via that loophole to ensure they have enough points.

 

[Sandisw]

Ok. I could see doing that ONLY if you think there's a chance that borrowing will be suspended and you want to have the points on hand to book as soon as your window opens. But doing that still assumes a bit of risk. What if you can't get the reservation you intended to use those points for and now you're stuck with them in your current UY?

During "normal" times, when there's no reason to believe that borrowing would be suspended, it would still make more sense to wait until you MAKE the reservation you need the points for and borrow them then. But in these uncertain times, I could see someone possibly taking the chance of borrowing early via that loophole to ensure they have enough points.

There is another time when I have Done it, I have RIV and SSR points in the same contract, I ended up, after a reservation was booked, wanted to upgrade my room,

Didn’t want to use the RIV points, but didn’t want to wait so I made a reservation borrowed points, canceled it, then modified to pick up the borrowed and free up my current UY points.

I have also wanted to leave current UY points available for a trip later because I was not sure would happen, so I borrowed points for a fake reservation. This then allowed me to swap them into the first reservation I knew was a go!

 

[Grumpy by Birth]

There is another time when I have Done it, I have RIV and SSR points in the same contract, I ended up, after a reservation was booked, wanted to upgrade my room,

Didn’t want to use the RIV points, but didn’t want to wait so I made a reservation borrowed points, canceled it, then modified to pick up the borrowed and free up my current UY points.

I have also wanted to leave current UY points available for a trip later because I was not sure would happen, so I borrowed points for a fake reservation. This then allowed me to swap them into the first reservation I knew was a go!

Interesting. I hadn't considered members with multiple contracts using this method to manage using points from a specific one.

But, even if some details were yet to be determined, it seems you had a plan in mind for the points you borrowed... not just having them on hand for no specific reason.

 

[WeatherLights]

Someone may have already suggested this so ignore if a repeat, but maybe, instead of refunding points or putting them back or whatever, which would mess with inventory and future booking availability, Disney could allow lost point value to be credited towards regular hotel stays or park tickets?

 

[Sandisw]

Someone may have already suggested this so ignore if a repeat, but maybe, instead of refunding points or putting them back or whatever, which would mess with inventory and future booking availability, Disney could allow lost point value to be credited towards regular hotel stays or park tickets?

That would require them to negotiate a deal with Disney Parks and Resorts. They don’t have the authority to just do it,

It is one of the reasons the points needed for cruises and non DVC rooms go up and don’t have a cap, Those charts are based on the cost of those trades,

Not saying DVCM can’t..or isn’t...trying to do this..but given the financial issue that division is facing, it might not be an easy or quick thing.

 

[Alice Sr.]

It was my understanding that if you were past the banking window for your CURRENT UY that DVC was extending the banking window so those points can be moved to next UY. It is those people that already banked points from last year into this year that are going to lose their points, correct?

No, they are not allowing any late banking. They did for about 2 days and it wasn’t a consistent policy...some CMs did it and others did not,

I think they realized that is was a policy that could not be continued until they had a better idea of total loss of inventory.

Its being reviewed, I do think that if they decide to allow it, I am expecting it only to apply to April and June UY who were already beyond banking window when this started.

Those with Aug UY and beyond would likely be excludes because they are on notice and can save those points if they want,

This is part of my frustration. I chose not to blow up their call system based on what they were doing at the time thinking they would support that decision. Lessons learned, no consideration in the future. I will be blowing up their system the minute they have a glitch that affects me in someway.

Interesting. So they changed their stance? I know over the last two weeks DVC had extended the banking window for those with 2019 UY points that were expiring.

Yep, like do they think we don't know they treated some members differently.

That is exactly what happens.
Just called today because of that issue.
Some of my points were June 2019 and some were june 2020. The June 2020 points went back into that year.
My options for June 2019 - book a trip before that, rent them, transfer them to RCI (good for 2 years) or lose them.
The person I talked to said upper management had decided they couldn't put expiring points into next year as that would overwhlem next year with to many points available.
What happened isn't my fault and it isn't DVCs as the rules are very clear.
It just sucks to end up losing points.

It does!

My Feb UY, I had to cancel a May Aulani trip (three rooms) so I converted half of my November 2020 studio reservation to a 1 bedroom to use up all the 2019 points that I had banked into 2020, and I have now banked all of my remaining points from my Feb 2020 UY to 2021. Next year, instead of our usual plan to bank points forward, we are going to assume we will need to use those points and will plan on paying for my husband's family's trip with points instead of cash, pending availability of course. It is the best I can do given the uncertainty.

I tried to do that with my October resv. The CM told me I could not use my 2019 points on my existing 2020 resv.!

The decision has already been made to NOT treat all points equally. Dvc allowed Allowed borrowed points for the Covid related cancellations to be Unborrowed. They allowed what we’re supposed to be final transactions to be reversed.
At the same time they are forcing Covid related cancellations with current use year points for April and June years to keep banking rules intact. This means that those of us with impacted reservations will essentially lose our points as there is no opportunity to reschedule. Dvc cancelled our reservations and is forcing the points to expire.
The points are not being treated equally. Some members have had their reservations cancelled and are being forced to sacrifice points for the good of the membership.

I agree

I’m not sure if there is confusion here. I’m not talking about points that have already been banked. I’m talking about June 2019 use year points that have been used for an April 2020 reservation. If those points were not tied up in the April reservation they would have been banked by their banking deadline of 1/31 /20. Dvc wasn’t cancelling the April reservations at that time. I fully expected to take the trip. But Dvc closed the resort. I didn’t cancel. They cancelled. So I’d argue that I’m just suggesting that the banking window be extended by two months. It is a very minor exception to grant. Instead Current use year points are given no value and are just expected to be lost.

And I’d argue that Dvc allowing borrowed points to be unborrowed is absolutely an exception To the rules. It is actually a big exception. Borrowing is a final transaction according to Dvc rules. The owner chose to change the life of those points and move them to a different use year.

I agree again.

And another thought/question. If they suspended borrowing until the equilibrium is reached they could roll back the banking window for of us with existing 2019 (June UY in my case) that are going to expire because we couldn't use our reservations due to the resorts being closed and can't get a room or they won't be open.

 

[Cyberc1978]

This is part of my frustration. I chose not to blow up their call system based on what they were doing at the time thinking they would support that decision. Lessons learned, no consideration in the future. I will be blowing up their system the minute they have a glitch that affects me in someway.

Yep, like do they think we don't know they treated some members differently.

It does!

I tried to do that with my October resv. The CM told me I could not use my 2019 points on my existing 2020 resv.!

I agree

I agree again.

And another thought/question. If they suspended borrowing until the equilibrium is reached they could roll back the banking window for of us with existing 2019 (June UY in my case) that are going to expire because we couldn't use our reservations due to the resorts being closed and can't get a room or they won't be open.

I don’t think borrowing is the same big problem as banking is. So they might only suspend the banking and not the borrowing. However I think they will suspend both.

 

[Sandisw]

This is part of my frustration. I chose not to blow up their call system based on what they were doing at the time thinking they would support that decision. Lessons learned, no consideration in the future. I will be blowing up their system the minute they have a glitch that affects me in someway.

Yep, like do they think we don't know they treated some members differently.

It does!

I tried to do that with my October resv. The CM told me I could not use my 2019 points on my existing 2020 resv.!

I agree

I agree again.

And another thought/question. If they suspended borrowing until the equilibrium is reached they could roll back the banking window for of us with existing 2019 (June UY in my case) that are going to expire because we couldn't use our reservations due to the resorts being closed and can't get a room or they won't be open.

DVCM can adjust the rules as they need to balance the system, as long as whatever they do does not violate current Florida Timeshare laws,

So, they could decide to allow late banking for April and June. They might be able to allow banked points a bit of a longer shelf life based on lose of use due to closures...or, they could decide to just stop allowing any rule changes once a date of opening is announced,

We really are in a wait and see. Right now, I see those with Aug UY in a tight spot If they have reservations in place.

They have to cancel by today to bank and get the borrowing exception since those are still options. Waiting could cost them ic rules stay in place for banking and are reversed for borrowing

 

[Deano45m]

Be careful what wish for or suggest. For example, how about a special assessment on all Members to compensate those who lost points due to the pandemic?

How about they let you spread your expiring points over next day 5 years then you won’t overload everything. They could maybe also offer people with cancelled trips a better deal on larger rooms that sometimes aren’t rented out. I know some people are saying well too bad but in reality there needs some consideration for those that are losing out on trips. I planned my trip 8 months ago and saved up points to be able to do a trip I have wanted to take as a kid at the Polynesian!!! So I planned accordingly to take a smaller trip last year then a longer trip at the Poly so I am screwed.