Cruise and Theme Park Operational Updates due to Coronavirus

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Just a reminder - we believe emails are being sent to the email listed on your My Disney Experience account. I often have clients that have 'old' email addresses for the MDE vs what they use normally. So, if you haven't gotten your letter yet, check and see if you have a different MDE email address.
Yes, and to further this, the emails being sent right now are just informational. So if you missed it, it’s not the end of the the world. Now is the good time to update email addresses, clear out junk folders, etc, because when the emails come out with the possible links to book park reservations, that’s the one you’re going to make sure you get.
 
Hmm...seems a couple YC folks are in the same boat (or yacht 😉) as us. Ours isn't fully paid yet either. Perhaps YC, POFQ, etc may not be opening yet and we'll be playing the capacity waiting game to see if we get to go? Wonder what the lead time will be on that...maybe similar to the existing rolling cancellations they've already been doing
I also received the email about cancelling dining and FP but no email about resort reservations or priority access to reserve a Park. we have a resort reservation with tickets at AOA family suites for early August.
 
Yes, and to further this, the emails being sent right now are just informational. So if you missed it, it’s not the end of the the world. Now is the good time to update email addresses, clear out junk folders, etc, because when the emails come out with the possible links to book park reservations, that’s the one you’re going to make sure you get.
Not to worry, if they send a sign up link, it will be posted here within seconds of arrival. This is where I'd be watching.
 
So everyone who has tickets or APs can reserve parks before people with resort reservations. Even people with tickets who haven't booked trips yet? Say they were cancelled in June, have tickets, and decide to book later in the year (October or something)- they can reserve the park before someone who actually has a resort reservation in October but no tickets?
Do people wait to buy tickets so close to trips?

So essentially people who stay off-site later in the year may be able to get in the parks while people who stay on-site can't because they are unable to buy tickets at the moment.

Maybe this will push more people off-site? I wonder.

oh hey! I posted on page 1000!!!
:D

While my question was specifically in the context of having room reservation but no tickets, I can see how what you spelled out might be possible. Who is willing to go to WDW (non-DVC) and spend a week or two at your resort but not be able to go to parks? I'm gonna guess not many, and as you noted, maybe people with tickets but no rooms yet can take up the cancellations to come from people in my situation!
 
On a personal note, my son thankfully got called back to Frog Choir at Universal, they had an overnight rehearsal last night, no word on Ragtime Gals yet. My DD is a P/T at MFSR will probably not be called back until after all the FT are called back, so we don't know, unemployment check or CARE still not coming

Need a reaction that is like "half like/half sad" ... Guess at least some progress is better than none. Hope things continue to move positively
 
Just a reminder - we believe emails are being sent to the email listed on your My Disney Experience account. I often have clients that have 'old' email addresses for the MDE vs what they use normally. So, if you haven't gotten your letter yet, check and see if you have a different MDE email address.
I finally got the AP email this morning, but have not gotten emails about my June 10 stay, my July 4 stay (which has a DDP), or my August stay (also has a DDP). I haven't gotten emails about my ADRs for any date either. I haven't been notified about the 35% room discount in lieu of my DDP, or been told I'll get first access even though I meet all the criteria to do so-except for my AP email I finally got this morning with the preview text.
 
I would love to hear what they respond. I got the Passholder email, and I now see where this rumor about the “active” AP comes from. The email says if you paid in full and you have an “active” AP that it will be extended.

So, this is the thing. I *had* an active AP when the parks closed on March 16. But, that AP has expired and doesn’t show on MDE anymore. I had not been concerned since all the original language said the APs would be extended for the number of days the parks were closed. Now that language is all gone.

With our free dining being gone, and our trip being so close to reopening, having those APs extended are critical to covering our entry.
Will do.

I assumed Disney paused APs on closing. But the phone CMs + Disney IT worry me.
 
I finally got the AP email this morning, but have not gotten emails about my June 10 stay, my July 4 stay (which has a DDP), or my August stay (also has a DDP). I haven't gotten emails about my ADRs for any date either. I haven't been notified about the 35% room discount in lieu of my DDP, or been told I'll get first access even though I meet all the criteria to do so-except for my AP email I finally got this morning with the preview text.
Did any of the trip have Free Dining? Or just the dining plan added? Only Free Dining guests are getting the 35% off offer. Sorry its such a mess for you :( I'm a TA and my heart is breaking for all my families that are due to travel this summer.
 
I’ve never bought theme park tickets from Tickets at Work. I put them in my cart and I see this message. I assumed I would get a number to put into my MDE, but does this mean I’d actually have to take the confirmation to a guest relations at Disney to be active?
 

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Currently booked in February 2021 but we have plenty of flexibility so can go later in the year which is what we are anticipating at this point to be more likely. When we booked months ago we had been hoping to avoid the heat of the summer months and the 50th celebration crowds in the fall. But we can deal with those if needed! Luckily we have plenty of time to see how things evolve for a few months after opening before making a final decision.

I think there is a lot of uncertainty about what happens in the winter - is there another spike?, Etc so I wouldn't assume things would largely be back to normal by Feb (they very well might be but who knows) - I do think by like Aug unless something goes really, really wrong things should be pretty good so having flexibility is a good thing! :thumbsup2
 
Should be interesting with the reservation system. People that have hotel reservations, but no tickets. If they cant buy tickets and make a reservation until the general public can, and everything during their trip is sold out immediately, those people will just cancel their reservations. And how many people are going to gobble up those rooms knowing they’re not getting into the parks because the reservation period is already passed and everything is taken up? I’m going to guess, not many
 
Did any of the trip have Free Dining? Or just the dining plan added? Only Free Dining guests are getting the 35% off offer. Sorry its such a mess for you :( I'm a TA and my heart is breaking for all my families that are due to travel this summer.
Yes I rebooked my March 30 to the August visit an even though I'm an AP I elected to go with the Free Dining and purchased the extra tickets which I could apply to my AP (or so I was told) when I renew. I lost a March 30 CSR, a May 25 YC, a June 10 BC (even though I still haven't been notified by email that it's cancelled and it's still in MDE). I have a July 4 RR with DDP and my August recovery package-no emails.
 
Waaaaiit, 3 day thing? When was that announced specifically?!

... And are we assuming that DVC counts?

It wasn't announced yet. Like I said in the quoted post, that was according to Remy. The post you quoted was from Thursday and was clarifying/answering a question someone asked about the unofficial/unconfirmed rumor re: local AP's not staying on-site possibly only being able to book a rolling 3 days. According to Remy if you're an AP staying on-site you would be able to book park reservations for the length of your hotel stay. None of this has been officially, publicly confirmed-by-Disney yet.
 
Waaaaiit, 3 day thing? When was that announced specifically?!

... And are we assuming that DVC counts?
It's a rumor at this point but seems pretty likely. As we're told, AP will get to choose 3 days to reserve per 30 days ahead of other hard date ticket holders and general public. But if an AP is staying at a resort, as others who have tickets and resorts together, you get to select theme park reservations with no limitation.
 
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