vinotinto
Just Keep Swimming
- Joined
- Sep 20, 2009
Yes, I’m going to contact them on Monday (I prefer to speak with weekday CMs for more complex issues).This makes sense and was what I had wondered might be happening...thank goodness they didn't drop my room to standard, I still have savannah view...BUT why can't they just tell me that when I have spend several hours talking to them both in chat and on the phone? No one can do that, that's the frustrating part.
I honestly haven't even gotten a new confirmation either--I have a split stay and have only gotten my new confirmation from one of the three stays....though they have all been modified in MDE.
See now your son was in the same situation as me and @vinotinto free dining and club level, dropped off the free dining but left the club level. So....what gives? And that is between our stays, in October when mine is September and Vinotinto is December. Are you going to contact them about your downgrade vinotinto?
It almost feels like different people are doing these manual changes, and depending on the CM and instructions they have received, you will have a different outcome to your reservation.
EDIT: Maybe only the ones that were Free Dining are being affected? Maybe since they are applying the recovery 35% off we are getting CL dropped off? Would be nice to have some direct communication from Disney so that we don’t have to speculate.