I just called to hopefully get more details. Absolutely no wait but they really had zero answers except the person I spoke with assumes the maxpass portion will also be partially refunded if choosing that route for those that paid in full. He had no info on whether the refund would be given when the opening was announced or the day of opening, or how the refunds would be calculated - it's based on number of days closed of course... but he didn't know if it would be (AP cost) *(#days closed/365) or not nor how the level of opening would impact that if at all (I asked if the park was open with restrictions if that would count against AP time or not). I'm really surprised considering WDW has already made its announcement that there isn't more information available about this, haven't AP passholders with WDW already gone through this so we should at least have some idea by now? He did confirm I'd still need to call to get a refund as opposed to eventually having an online option and I didn't get an entirely confident answer on when exactly would be the last day I'd be able to get that option (before the announcement? Before the opening? A few days after? ). So I still don't know what to do ugh! Hopefully I will still be able to get through to someone once the announcement is made and we have actual information.... when I asked if I wasn't able to get through because of large call volume would they extend the time to get refunds he said if I know I want to make that choice I should do it now... so that makes me nervous, heh!