Cruise and Theme Park Operational Updates due to Coronavirus

[SaintsManiac]

Who is that with Pete?

@yulilin3

 

[Farro]

DIS Unplugged Youtube channel

Who is with him?

 

[scrappinginontario]

Okay so something really weird just happened!

Got an email from 'Disney Gift Card Services' saying I have an $80 Disney gift card waiting.

For what??? Don't want to click anything on the page.

Anyone else get this? Are they finally paying us for all the hassles of a system that doesn't work??

As a follow-up to this, I went in this afternoon and was able to apply the gift card I received against my outstanding balance. Woot...$80 closer...maybe. I'm still guessing they may ask for it back, especially if this trip doesn't happen but for now I was able to apply the gift card I received.

Just a note that I have also filed the now used virtual gift card in my email files because I'm wondering if/when I cancel our upcoming trip, I wonder if I will need to have it for them to re-apply the funds? Anyway, let's see what happens. It was a nice treat on a day when I like most of you spent far more hours than we care to admit, trying to figure out and access the new reservation system.

 

[DGsAtBLT]

Live rant will be there to rewatch later, right?

 

[SaintsManiac]

Who is with him?

Julie aka @yulilin3

 

[Farro]

@yulilin3

Oh wow!!! A celebrity guest!!!

 

[msdaisy]

Do we know if we have to preschedule quick service meals? Has that been addressed anywhere?

 

[SaintsManiac]

Live rant will be there to rewatch later, right?

Yep

 

[rteetz]

Oh wow!!! A celebrity guest!!!

She is part of the new SiDisney.com part of the DIS

 

[scrappinginontario]

Do we know if we have to preschedule quick service meals? Has that been addressed anywhere?

We never have before although they do recommend people use online ordering. Not sure if walk-up without using the app will even be available?

UPDATE: Pete is at the Contemporary broadcasting right now and he confirmed that all Quick Service ordering MUST be done using Mobile Ordering

 

[LeeLee'sMom]

What a day for everyone booking, modifying you are certainly troopers, now only we could add tickets to our room only reservations...I know "sometime later this summer" but later this summer may be after our scheduled trip of August 8th....lol

 

[Aeralie]

Has it been posted there are several indications they're preparing for a non-virtual queue to enter SWGE as a whole?

 

[msdaisy]

We never have before although they do recommend people use online ordering. Not sure if walk-up without using the app will even be available?

Ok - thank you! Feel like we have all been through the wringer today. I want to make sure I’m not missing anything!

 

[rteetz]

Has it been posted there are several indications they're preparing for a non-virtual queue to enter SWGE as a whole?

No virtual queues will be used.

 

[shoegal9]

1) Glad I booked all of my DHS days first, as I am stuck at 7 reservations despite 4 and 9 day trips (so I should have 13 days)
2) After 1.5 hours on hold, finally got through to the # in the "park pass limit" error message and demanded a ticket be put in. he told me to keep trying but it should be resolved by this evening or tomorrow morning at the latest.
3) Am now able to log in immediately now with no waits but still same issue
4) 10 hours of my life I will never get back.

 

[andyman8]

Julie aka @yulilin3

@yulilin3 WE LOVE YOU!

Btw 3 hours into hold right now.

 

[hertamaniac]

7/16 for DHS gone now.

I've got to think MMRR and RotR are driving these closures/numbers.

 

[CastAStone]

Everything available except DHS on 7/15 and 7/16.

Good thing everyone on the Disboards saw this advice (LOL this was like 100 pages ago)

REMEMBER:

• You MUST have your tickets linked to your account in MDE
• You MUST have a hotel reservation at a Disney hotel or one of the participating off site hotels
• You MUST use a browser - The Disney World App will not allow you to book Theme Park reservations!
• Hollywood Studios will almost certainly sell out first for most dates - book DHS first!

GOOD LUCK ALL!

 

[PPFlight75]

What’s the week of a thanksgiving look like so far? How about Christmas/New Years?
[/QUOTE
I have 12/27-31 and booked MK and HS so far. All parks had availability.

 

[Farro]

Its weird, it says to click link to view calendar to check availability before booking/purchasing, but when I do it shows all dates grayed out. How would this work when I want to add tickets?

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I don't know what they did, but i was able to log in right away and now this problem is fixed! I can see availability from my own MDE link.