I just got through on the phone. The CM confirmed they are sold out for ALL dates. She said there was no 60 day window for this, and all guests had access to all dates this morning. She said this was just a mix of extremely limited availability and high popularity, and that the system obviously worked because enough people were able to get through for it to sell out (confirmation that Disney only cares about their $$$, they got what they wanted). I did ask her about the genie+ availability. I told her my friend (aka the poster in this thread lol) was showing availability on Genie+, and she said Ok now that’s a glitch. She also had the gall to tell me people were able to call in and book at 7 am when they were having problems online, and I was like how do you think I ended up on a 3 hour wait to talk to you?!?
It was frustrating because I told her I know she has absolutely nothing to do with Disney IT and that it’s not her fault, but that I hope someone in that department is aware that they did not make these reservations available when they said they would, where they said they would, and that was very frustrating for a lot of people who woke up early hoping to book these packages, and that they could have at least informed people they were sold out earlier. That went over her head as she kept implying that just because I didn’t look in the right place, other people did and were fine. I told her this was a widespread issue that is being discussed on Twitter and forums, not just a couple computer illiterates who didn’t know where to look.
So basically just typical Disney. Sigh.