Canadian Resident Ticket Deal - Proof of Residency

jourdanhw

Earning My Ears
Joined
May 6, 2019
Hey guys,

Looking for some answers. A friend and I arrive to DW in a month, we bought the Canadian Resident tickets. We are curious what documents we need to prove Canadian residency and pick up our tickets at Will Call. I am both a Canadian resident and citizen, thus I have a Canadian passport, so I'm not worried about me. My friend is a Canadian resident, but she is a Chinese citizen. I have been able to figure out that she will need both a government issued ID (license) as well as a bill, etc. to prove her residency.

HOWEVER, she is in the process of moving from one Canadian address to another, so currently her mailing address (listed on all bills, credit card statements, etc posted to her within the past 2 months) and the address listed on her license don't match. Will we run into any issues with this?

Thanks in advance!
 
Unfortunately she isn't a PR just yet. Chances are we will just get asked for our licenses, but wanted to be prepared just in case!
 


We just showed our DLs at Disneyland earlier this year. I would bring back up for your friend just in case. If you're going in a month she should be able to update her addresses so that she at least has one that matches.
 
Hi guys,

I got a reply from Disney saying:
For proof of Canadian residency, guests are required to show an enhanced driver's license upon activating their tickets. If they do not have an enhanced driver's license, they can present either Canadian Passports, NEXUS Card, or a Canadian permanent resident card.

I tried to reply saying that since she's not a citizen, she won't have an enhanced DL, CAD passport, or Nexus card... and since she's not a permanent resident yet, she won't have a PR card. I just got the exact same reply from Disney again...

Here's to hoping our regular DL and a bill stating her address will work
 


It’s been a few years for me now, so forgive me if this is out of date but does she have a work permit? Likely stapled inside her passport? (That’s what it looked like in my day). Could you suggest uto them, a combination of the work permit and a household bill?
 
Hey guys,

More updates. She does have a work permit, we never thought of that!

Every email and now 2 phone calls I've had have stated that those four are the only options for proving residency. A guy on the phone told me we could upgrade to a regular pass and just pay the difference, so hopefully it won't break the bank too much.

We are hoping that we will get a relaxed CM at the Will Call booth that will only ask for drivers licenses.
 
Hi guys,

I got a reply from Disney saying:
For proof of Canadian residency, guests are required to show an enhanced driver's license upon activating their tickets. If they do not have an enhanced driver's license, they can present either Canadian Passports, NEXUS Card, or a Canadian permanent resident card.

I've said this before, but it makes no sense that Disney accepts a passport as ID since the tickets are marketed as being for Canadian RESIDENTS, not citizens and a passport does not indicate residency. Many Canadian citizens live in other countries and would not be eligible for this offer.
 
I've said this before, but it makes no sense that Disney accepts a passport as ID since the tickets are marketed as being for Canadian RESIDENTS, not citizens and a passport does not indicate residency. Many Canadian citizens live in other countries and would not be eligible for this offer.

Doesn't make any sense to us either!
Also doesn't make sense that by their standards, you have to be a permanent resident to validate the tickets. It says nothing of the sort in the fine print of our Will Call tickets...
Strange policy
 
I think Disney just doesn't understand or think about those extra details! ;) I'm a US citizen but a Canadian PR. I argued with a Disney CM over the phone for quite a while about whether I was considered a Canadian resident for the ticket deal. She kept insisting that I had to show a Canadian passport in order to use the tickets. I told her my SIL has a Canadian passport but is a US PR, could she still get the ticket deal?? In the end, I couldn't make her understand the difference and I guess when you think about it, most people who have no experience with immigration really don't understand the difference between citizenship and residency either (I can't tell you how many people just assumed I automatically got Canadian citizenship when I married my Canadian husband!) For your Chinese friend, I'm not sure what will work because even though the tickets only state "resident," I think permanent resident is implied. Usually if you're just a temporary resident in a country, even if that's where you live full time, you're still really a resident of your home country. For instance, when my DH was going to school in the US, he had a temporary visa that allowed him to attend school in the US and he lived in the US full-time, but he was still legally a resident of Canada. Maybe you'll get lucky and they'll only ask for a DL though!
 
I think Disney just doesn't understand or think about those extra details! ;) I'm a US citizen but a Canadian PR. I argued with a Disney CM over the phone for quite a while about whether I was considered a Canadian resident for the ticket deal. She kept insisting that I had to show a Canadian passport in order to use the tickets. I told her my SIL has a Canadian passport but is a US PR, could she still get the ticket deal?? In the end, I couldn't make her understand the difference and I guess when you think about it, most people who have no experience with immigration really don't understand the difference between citizenship and residency either (I can't tell you how many people just assumed I automatically got Canadian citizenship when I married my Canadian husband!) For your Chinese friend, I'm not sure what will work because even though the tickets only state "resident," I think permanent resident is implied. Usually if you're just a temporary resident in a country, even if that's where you live full time, you're still really a resident of your home country. For instance, when my DH was going to school in the US, he had a temporary visa that allowed him to attend school in the US and he lived in the US full-time, but he was still legally a resident of Canada. Maybe you'll get lucky and they'll only ask for a DL though!

Well according to the policy they keep giving me, you definitely would have been elligible for the tickets!
And yes, we are hoping for everything to go smoothly. If we have to upgrade to a regular pass for her, then so be it. You are correct that she might not legally be considered a resident, we are unsure about that. She does have significant residential, economic, educational, and social ties to Canada though, and pays taxes here, so we just figured it would be ok.
That's the thing, Disney didn't market the tickets well, and they also weren't clear in the fine print about what ID they accept, either before or after I purchased the them. Even the Will Call Certificates themselves are unclear... I wouldn't have known if I hadn't emailed!
 
Hi guys,

I got a reply from Disney saying:
For proof of Canadian residency, guests are required to show an enhanced driver's license upon activating their tickets. If they do not have an enhanced driver's license, they can present either Canadian Passports, NEXUS Card, or a Canadian permanent resident card.

I tried to reply saying that since she's not a citizen, she won't have an enhanced DL, CAD passport, or Nexus card... and since she's not a permanent resident yet, she won't have a PR card. I just got the exact same reply from Disney again...

Here's to hoping our regular DL and a bill stating her address will work


I don't have an enhanced drivers license, my regular license was all I showed in January.
 
I'm just reading through this post and am curious, as I'm not familiar with it, is there a deal for Canadian Residents? Please forgive me for not knowing, as I've never heard of it before.
 
I'm just reading through this post and am curious, as I'm not familiar with it, is there a deal for Canadian Residents? Please forgive me for not knowing, as I've never heard of it before.
There was. It expired back in March I believe.
 
I would just show the driver's licence... do hers before yours, so they don't ask why she doesn't have a passport. If there's a problem, then show her passport with the work visa.
 

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