Changing reservation

Sleepyluke

DIS Veteran
Joined
Jul 17, 2008
Is it the new DCL norm that I can not move a cruise online? i know have done it in the past, we are coming on our PIF date and going t move it to next year. Just did not want to sit on the phone, but just move it online. Can this still be done? Or is it now considered a cancellation with all the new rules and have to book new? Even before PIF.
 
I don’t think I have ever been able to do anything but pay for a cruise online once it was booked. Good luck.
 
You can book, pay for and move a stateroom online but to cancel or move a cruise you must call.
 
Is it the new DCL norm that I can not move a cruise online? i know have done it in the past, we are coming on our PIF date and going t move it to next year. Just did not want to sit on the phone, but just move it online. Can this still be done? Or is it now considered a cancellation with all the new rules and have to book new? Even before PIF.
I have been cruising with DCL for 5 years and have never been able to move a cruise online. So that's a practice long gone. It isn't because of Covid.
 


Maybe it is over 5 years but I have changed a few over the years online for myself and in-laws that we’re linked. Oh well. Hold times here I come.
 
Maybe it is over 5 years but I have changed a few over the years online for myself and in-laws that we’re linked. Oh well. Hold times here I come.
I've called twice in the last month and had zero wait time, got right through. A friend of mine called on Monday and same thing, got right through. So hopefully it should be pretty painless for you!
 
Yes, once upon a time we could change our cruise date online. I wish we still had that option. That was many years ago though.
 



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