YodasMom
Dis Veteran
- Joined
- Dec 12, 1999
It said I needed Choice and I have a different plan.
I finally got connected to Marquee 3 days ago! I called DirecTV several times and spoke to CS reps who knew nothing and were determined that I was wrong. Said I should try other channels such as #665 and I told them this would never be a Marquee channel as it is NBCSC (Blackhawks were playing when I was talking to them)! Anyway, after repeatedly requesting a supervisor on Tuesday, I was told that there was a "Worldwide Outage" and a glitch with DirecTV's connection to Marquee. They gave me a $10 credit for this month and said they hoped to have it connected soon. And, it was connected by Wednesday of this week. DirecTV has been horrible since ATT took over!
I was also told that Marquee is available to DirecTV subscribers who have the Choice level plan and above. I did already have Choice. I've heard varying reports as to availability of Marquee to for certain geographic areas. Some have said IL north of Springfield, eastern Iowa and Indiana. I thought part of WI was included but not sure. But I've heard elsewhere that other areas throughout the US should be able to get it, so I don't know what the case is. There is no deal with Comcast yet or Dish so it doesn't sound like many others can get it. What a mess!