TraceyL
Always planning........
- Joined
- Nov 7, 1999
To cut a long story short, yesterday I booked a room (online) at a plush hotel at an unbelievable rate of £25 per night. I have a printed guaranteed online reservation confirmation and a confirmation email both stating the £25 rate.
I contacted the hotel to confirm the room/breakfast details and they now claim that there isn't a £25 rate -and have offered me a promotional price of £89 - which I have not accepted.
Where do I stand if I turn up with my confirmation number as it stands ?
I contacted the hotel to confirm the room/breakfast details and they now claim that there isn't a £25 rate -and have offered me a promotional price of £89 - which I have not accepted.
Where do I stand if I turn up with my confirmation number as it stands ?