Tigrlvspooh....Thanks for all your details!
I personally have stayed at RPH twice since opening and PBH once!
Both times we were quite pleased and are staying back again pre-Disney trip at RPR mid August!
Glad that you have written to management and documented your issues.
Totally unaceptable, especially at the prices of the Universal Hotels!
I personally found PBH to be too quiet for my tastes...Lovely hotel, fun to "pool hop" but I love the RPR..a little more "life" to it! Been very very lucky with great rooms at both hotels! In fact we went as soon as RPR opened!
Was incredibly upgraded to concierge gorgeous room then
..Think RPH back then was upgrading to promote property!
Notice you are a WDW fan too! I remember reading your posts when I was researching the Beach Club Resort summer 2008! Loved loved the BC!
Think that Stormalong Bay is just the best! Gorgeous!
We love WDW so much that we purchased DVC almost 2 years ago!
Staying for the first time mid August Animal Kingdom Kidani after our 1 night at RPR...Only able to fit in one day this year at IOA/US!!! Rip It Ride and FJ is calling us!
Great pics of your family! Looks like you had an awesome vaca! Stick to it with Universal management...They should be aware of any major issues with rooms!
Thanks again!