Please, don't smoke on the balcony. My recent trip to BWV the people kitty corner from me were chain smokers on their balcony. Since they saw me on my balcony five feet away I was afraid to tell the front desk until we checked out. They even kept their door open all day, so possibly smoking in the room too! The balcony below them, actually dragged a living room chair outside so they could sit and smoke in comfort. Now we were on the 5th floor, but my daughter made the trek every morning and evening to the designated smoking area by exit door going to the pool area. Hopefully both were charged the smoking fee when the front desk and housekeeping went up to their room that morning. Both rooms were puffing away when we checked out! I did also contact MS who confirmed that Housekeeping has to have another CM to verify when making the assessment.