Survey on DCL website

[PrincessShmoo]

I was finally selected to complete a survey today. Most times, once I get to my zip code information, they thank me and say "thank you, but you're not part of the demographic we're looking for".

Anyway several questions about wifi - is it important to me? Would I like free wifi? Am I willing to pay for wifi? Pay by usage/daily/data/whatever.

Also asked about what cruises I've taken, would I recommend DCL to others, and what cruises I would be doing in the future.

 

[adg06]

I got one of these and I haven't cruised yet. I had a lot of questions about how helpful the Disney website was in helping me to plan activities, excursions, etc. I was honest... the best info comes from the DIS boards!

 

[FigmentSpark]

Well, I wonder what they do with all that info. Is someone working on a project to change something or are they just collecting it in case they need to compare past data with present data when they finally decide to change something?

 

[PrincessShmoo]

Well, I wonder what they do with all that info. Is someone working on a project to change something or are they just collecting it in case they need to compare past data with present data when they finally decide to change something?

I think they just put the info away somewhere to pull out when they start thinking about what things work/don't work on the ships/website.

 

[lorimay]

I have done that wifi survey, I was really hoping it would turn into them making packages more reasonable( or even include it) for everyone. I mean after all, wifi is like a telephone line these days, its not like 15 years ago when it was harder to get, IMO anyway.

 

[Dug720]

I have done that wifi survey, I was really hoping it would turn into them making packages more reasonable( or even include it) for everyone. I mean after all, wifi is like a telephone line these days, its not like 15 years ago when it was harder to get, IMO anyway.

Shippernet is still a challenge because you are a moving target nowhere near any towers. No matter what RCCL wants you to believe with their VOOM or whatever they call it.

 

[GPaLarry]

With surveys comes change...time for the web site to get a makeover? I am finally used to it. "Improving" the site does not always mean better.
As for the internet, it would be handy if it was free, but I like to get away from reality for a week or two...if you need a small dose, take your family.

 

[lorimay]

With surveys comes change...time for the web site to get a makeover? I am finally used to it. "Improving" the site does not always mean better.
As for the internet, it would be handy if it was free, but I like to get away from reality for a week or two...if you need a small dose, take your family.

I agree, we disconnect the only reason I would want some internet is to check in at home, especially on the longer cruises.

 

[Minnie & Daisy]

I received email surveys after both of our last two cruises. Don't remember getting them at home after any of our other cruises, beyond the ship's comment card. I really think that with 3 new ships coming out in the near future that they are trying to get a feel for what their guests most want in a cruise experience. As well as the question, "what is the likelihood of your cruising in the next 5 years and beyond".

 

[FigmentSpark]

I got the survey, too. They were asking about wifi. Here's one of the questions:



It would be nice if there were other options than what they have now.

 

[bobbiwoz]

I like to be in touch with friends, so I buy some time. On Princess, we have enough status to get enough for my purpose. I wish Disney did more for their frequent cruisers.

 

[darnheather]

NO a thousand times NO. I do not want to be connected when I'm on vacation. This is part of the reason I loved the cruise. I'm online too much as it is in real life. I don't want to talk to anyone on the phone and I sure as heck don't want to check email on vacation.

 

[squirk]

Yeah, no wi-fi for me, either, thanks. If it were not for the chat and Navigator features of the DCL app, I would put my iPhone in the safe and leave it there all week.

 

[SteveMP]

I think they just put the info away somewhere to pull out when they start thinking about what things work/don't work on the ships/website.

After doing many surveys over the years I am pretty sure they pull certain statistics for validation of decisions they have made.

Executive: "see i told you that people like paying more for wifi, the latest survey shows that 52% of customers in 90210 zip code don't mind paying"

 

[cruiser21]

I like Carnivals unlimited plan that would have been my choice. I can't unplug from life at home when I'm on vacation. I hope DCL will come up with something similar to Carnival.

 

[darnheather]

Yeah, no wi-fi for me, either, thanks. If it were not for the chat and Navigator features of the DCL app, I would put my iPhone in the safe and leave it there all week.

Last time that's exactly what I did. I'm SO disappointed that the Navigator needs the phone out now. I don't want to have to carry around anything but my KTTW card.

 

[squirk]

Last time that's exactly what I did. I'm SO disappointed that the Navigator needs the phone out now. I don't want to have to carry around anything but my KTTW card.

I thought you could still pick up hard-copy Navigators at GS upon request?

 

[PrincessShmoo]

I thought you could still pick up hard-copy Navigators at GS upon request?

You can. Well, the "new" Navigator - just the single page grid section page.

 

[squirk]

You can. Well, the "new" Navigator - just the single page grid section page.

I will miss the splashy front page, but the rest? Meh.

 

[darnheather]

I will miss the splashy front page, but the rest? Meh.

I have poor eyesight. Paper is far easier for me to read than my phone. I'm not looking forward to squinting at my phone multiple times a day or asking my children to read it out to me (which is probably what will end up happening).