Thanks so much for the review, we have a NCL cruisenext something or other to use and I've been thinking about doing the SUN in 2019. Our first NCL cruise was her sister ship the Sky and we enjoyed it so much. I kinda dug how small the ship was, cozy but it wasn't overcrowded. With just hubby and I the balcony rooms were just fine space wise but their suites on those ships are so tempting. We usually don't like aft, we don't like the vibrations, so we usually pick mid or forward. I like the forward penthouse layouts but with Alaska I don't think we'd use a FWD much
How did the motion feel in the aft penthouse? Did you get a lot of vibrations?
Kid Stuff:
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There was an 18-20 meet up scheduled the first night in the tapas bar. Our son was the only one that showed up and the bar tender had no clue it was even scheduled. Obviously, not a big thing on NCL (or least not on the Sun).
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This is the big thing we don't like about NCL, their attention to detail. There have been several times something is listed in the Freestyle daily that just doesn't exist, as in many people show up and the staff is clueless something is supposed to be happening there. Or many people show up because the for-fee activity wasn't listed as an additional fee. Or it's scheduled too tight and the activities staff try to rush you through something because they have to be somewhere else in an hour and need to change clothes beforehand (that one was awesome). Or someone from the activities staff just doesn't even show up
Some teams seem stretched too thin.
So we found lots of little things with the ships or the atmosphere/activities that just needed more attention to detail. (like the elevator button that was missing in the atrium elevator the entire 7 day cruise on the Dawn. Just a whole in the panel that kids stuck their fingers into and touched the wires.... I think it was floor 11, you had to remember if you wanted floor 11 to pick the other elevator in the bank or be able to walk up or down) And they really need a proofreader on those Freestyles, I wish I could hold them to the pricing mistakes we found one of the cruises
But mostly we just laughed at it after you got used to it because (so far) nothing's been a make or break event. Heck, we still bought a cruise deposit so it couldn't have been that bad. However, we do consciously notice that when we're on Disney we don't make jokes, we're not pointing out failings or whatnot, Disney's not perfect but we also don't compare it to other ships. Just one day we realized, 'hey it's been 2 days and we haven't been disappointed with something' and we laughed. Which is part of the reason why we do Disney even though they're pricey and we don't care for traditional dining.
Fellow Pens Fan here originally from SW PA. It seems NCL does a better job in Alaska or maybe it is the ships. We sailed the Epic two years ago and it was our worst cruise experience ever. Embarkation was chaos (out of Miami), the bar staff was rude (especially if you only wanted a Pepsi on their drink program) and the nighttime entertainment was poor. We didn't think anything was "Freestyle" because you had to book every show if you wanted to see it because they all sold out. But we sailed NCL around Hawaii previously and they were great. So maybe the ship makes a difference.
And unfortunately for NCL that's for sure the ship makes a difference. Epic really is a love/hate. We hated it. If it had been our first NCL it would have been our last. But since we knew it wasn't like that everywhere we bought a cruise deposit and had a wonderful time on the Dawn (twice). It wasn't just the weird room and poor layout of the ship, it was the whole package - the staffing, the debarkation in Miami (also chaos, waited 2 hours to get off the ship and we were on a ship sponsored activity), we were on the ship for 17 nights and I'm pretty sure we didn't see any evening shows because even if we wanted to get tickets the mass of people just wasn't appealing. We thought maybe because we did a transatlantic there was poor staffing but reading reviews of their normal itineraries the same complaints come up. We did love how huge the balcony was and I hear the ships that came after are better but we're soured on the mega ship NCL (especially since the balcony's are smaller). We'll be back but on a mid size or small ship.