Unfortunately most TA's working with top Disney agencies only make a small percentage of a trip and have absolutely NO control over what their agency will offer. Most TA's only make 6% commission on a trip, and we have to pay taxes. Its not so easy to replace things in this type of a situation. ( I had a client upset over the Hurricane last year wanting compensation which there was nothing I could do other then to call Disney and ask, when that wasn't good enough I asked my agency who said they could do nothing.. & it is what it is. )