dbavis
???
- Joined
- Apr 6, 2015
It's 11:30 at night. I'm sitting in my room at Portofino Bay waiting for housekeeping to come change the sheets on the bed and thought I'd vent...
We checked in this evening, around 6:30. When we got to our room it was muggy and smelly. The luggage services guy immediately turned on the AC although he didn't say anything about the smell. My wife and I talked and we decided to go get dinner and see if the room was better after the air had a chance to run for a bit. Maybe we were just being sensitive after a long travel day and everyone being hungry.
We went to dinner and when we got back to the room it smelled just as bad. We went to the front desk to see what could be done. As we get near the front desk we run into the luggage guy from earlier who said something along the lines of 'oh no, does the room still smell?' He gets his manager for us who ends up putting me on the phone with someone else. This guy tells me that they don't have any other two queen rooms available (there are four of us). We can stay in the smelly room until tomorrow and then move or we can go to a King room with a rollaway and then move again tomorrow.
We decide to go to the King room. We couldn't take the stink of the first room. So, with the help of a luggage services guy we pack everything up and move to the other room. A little while later, the rollaway shows up and the gentleman manages to move all the furniture around to get it to fit in the room. We settle in, try to put the nonsense behind us, and get to bed so we can start enjoying our vacation in the morning.
I pull the sheets back and there is a hair clip between the sheets! By itself, this might not have been that big of a deal. The clip looks to be new although I didn't study it closely. But coupled with the stink of the first room, I'm starting to really worry about the quality of this place.
Well, since i started typing this, a housekeeper has changed the sheets. I guess I'll go to bed now and hope that tomorrow is a better day.
We checked in this evening, around 6:30. When we got to our room it was muggy and smelly. The luggage services guy immediately turned on the AC although he didn't say anything about the smell. My wife and I talked and we decided to go get dinner and see if the room was better after the air had a chance to run for a bit. Maybe we were just being sensitive after a long travel day and everyone being hungry.
We went to dinner and when we got back to the room it smelled just as bad. We went to the front desk to see what could be done. As we get near the front desk we run into the luggage guy from earlier who said something along the lines of 'oh no, does the room still smell?' He gets his manager for us who ends up putting me on the phone with someone else. This guy tells me that they don't have any other two queen rooms available (there are four of us). We can stay in the smelly room until tomorrow and then move or we can go to a King room with a rollaway and then move again tomorrow.
We decide to go to the King room. We couldn't take the stink of the first room. So, with the help of a luggage services guy we pack everything up and move to the other room. A little while later, the rollaway shows up and the gentleman manages to move all the furniture around to get it to fit in the room. We settle in, try to put the nonsense behind us, and get to bed so we can start enjoying our vacation in the morning.
I pull the sheets back and there is a hair clip between the sheets! By itself, this might not have been that big of a deal. The clip looks to be new although I didn't study it closely. But coupled with the stink of the first room, I'm starting to really worry about the quality of this place.
Well, since i started typing this, a housekeeper has changed the sheets. I guess I'll go to bed now and hope that tomorrow is a better day.