SarahInMN
Drink your wine with a cheerful heart
- Joined
- Jan 16, 2008
Not saying there isn't still work to be done, but THESE DAYS (not 5+ years ago) I'd rather roll the dice online than deal with this LUDICROUS calling situation. I mean... some people getting a busy signal for AN HOUR?!?!? Come on now. Enough of living in the 80's, Disney.
Agreed - I don't know why we can't do this all online. I get it may overwhelm the servers but I feel terrible for the CMs who are not provided with the information they require to do their jobs and I feel terrible for people who are on hold for a long time and still don't get a knowledgeable CM/have to waste a ton of their time to book stuff.
that said we all share responsibility for this: despite the fact that all the information is released last minute and despite the fact that booking is a hot mess, I keep doing this year after year after year. so disney has no incentive to do it better.