7am EST. 6am for you.
You're welcome!Thank you so very much! Another hour of sleep!!!!
Slight update I spoke to one of the managers and they gave me around $100 good will gesture to say sorry, not brilliant but hey better than nothing.
OMG I am beyond and I am talking way way beyond livid - So today is exactly 60 days until my Holiday I'm staying at the Dolphin which also allows 60 FP, well it does unless you book through the UK virgin Holiday site.
Also have to say this was not the information I was given at the time of booking; but considering I booked in Janaury and now they asking me who exactly gave me that info think they taking the Mick a bit - Like I'm going to remember the exact converstion I have over 11 months ago.
Although as a seasoned Disney person it was definitely one fo the things I would have checked. As I was debating between the beach club and Dolphin and the only difference at the time was the free Disney Dining (in the UK our Free Dinining window is open a bit longer) but when I worked it out didn't think I spend that much on food - so opted for the Dolphin. No way I would have booked if I knew about them not having 60 days FP.
now I know on the surface it doesn't seems that bad, but I have a DS with ASD now I know you can get the DAS pass (Which is something else I had to education Virgin Holidays about - the customer service woman tried to tell me they would give him a tabard to wear and I would need to medically prove it (so so many things wrong with those statments)) but the DAS works best in conjunction with FP+ also there is no guarentee we'll get it, but I not too worried about that as Disney have been amazing since my son diagnosis.
I just majorly annoyed, I had all my plans in place ready to go. I gave that company a lot, and I'm talking about a lot, of money (as we all know how expensive Disney can be, try coming over from the UK) and they pull this kinda of Cr*p on me.
I think the main thing that winds me up is there is nothing I can do about it, as I can't prove that's what they told me at the time, and as we're all booked up, passed our cancellation phase, I've already told my son and made my dining plans it not like I can just say I don't want to go. (Well I could but I'm not that rich to stand on principle on this).
Just wanted to rant and I'm 100% positive I'm not going to get FOP FPs.
Now I will calm down over the next few days and make my peace with it (as I have to) and I do realise there are far, far, far worse things going on in the world than me having to wait another month to book my FP. Just angry now and at least I know you guys will be at least more likely to feel my pain.
OMG I am beyond and I am talking way way beyond livid - So today is exactly 60 days until my Holiday I'm staying at the Dolphin which also allows 60 FP, well it does unless you book through the UK virgin Holiday site.
Also have to say this was not the information I was given at the time of booking; but considering I booked in Janaury and now they asking me who exactly gave me that info think they taking the Mick a bit - Like I'm going to remember the exact converstion I have over 11 months ago.
Although as a seasoned Disney person it was definitely one fo the things I would have checked. As I was debating between the beach club and Dolphin and the only difference at the time was the free Disney Dining (in the UK our Free Dinining window is open a bit longer) but when I worked it out didn't think I spend that much on food - so opted for the Dolphin. No way I would have booked if I knew about them not having 60 days FP.
now I know on the surface it doesn't seems that bad, but I have a DS with ASD now I know you can get the DAS pass (Which is something else I had to education Virgin Holidays about - the customer service woman tried to tell me they would give him a tabard to wear and I would need to medically prove it (so so many things wrong with those statments)) but the DAS works best in conjunction with FP+ also there is no guarentee we'll get it, but I not too worried about that as Disney have been amazing since my son diagnosis.
I just majorly annoyed, I had all my plans in place ready to go. I gave that company a lot, and I'm talking about a lot, of money (as we all know how expensive Disney can be, try coming over from the UK) and they pull this kinda of Cr*p on me.
I think the main thing that winds me up is there is nothing I can do about it, as I can't prove that's what they told me at the time, and as we're all booked up, passed our cancellation phase, I've already told my son and made my dining plans it not like I can just say I don't want to go. (Well I could but I'm not that rich to stand on principle on this).
Just wanted to rant and I'm 100% positive I'm not going to get FOP FPs.
Now I will calm down over the next few days and make my peace with it (as I have to) and I do realise there are far, far, far worse things going on in the world than me having to wait another month to book my FP. Just angry now and at least I know you guys will be at least more likely to feel my pain.
OMG I am beyond and I am talking way way beyond livid - So today is exactly 60 days until my Holiday I'm staying at the Dolphin which also allows 60 FP, well it does unless you book through the UK virgin Holiday site.
Also have to say this was not the information I was given at the time of booking; but considering I booked in Janaury and now they asking me who exactly gave me that info think they taking the Mick a bit - Like I'm going to remember the exact converstion I have over 11 months ago.
Although as a seasoned Disney person it was definitely one fo the things I would have checked. As I was debating between the beach club and Dolphin and the only difference at the time was the free Disney Dining (in the UK our Free Dinining window is open a bit longer) but when I worked it out didn't think I spend that much on food - so opted for the Dolphin. No way I would have booked if I knew about them not having 60 days FP.
now I know on the surface it doesn't seems that bad, but I have a DS with ASD now I know you can get the DAS pass (Which is something else I had to education Virgin Holidays about - the customer service woman tried to tell me they would give him a tabard to wear and I would need to medically prove it (so so many things wrong with those statments)) but the DAS works best in conjunction with FP+ also there is no guarentee we'll get it, but I not too worried about that as Disney have been amazing since my son diagnosis.
I just majorly annoyed, I had all my plans in place ready to go. I gave that company a lot, and I'm talking about a lot, of money (as we all know how expensive Disney can be, try coming over from the UK) and they pull this kinda of Cr*p on me.
I think the main thing that winds me up is there is nothing I can do about it, as I can't prove that's what they told me at the time, and as we're all booked up, passed our cancellation phase, I've already told my son and made my dining plans it not like I can just say I don't want to go. (Well I could but I'm not that rich to stand on principle on this).
Just wanted to rant and I'm 100% positive I'm not going to get FOP FPs.
Now I will calm down over the next few days and make my peace with it (as I have to) and I do realise there are far, far, far worse things going on in the world than me having to wait another month to book my FP. Just angry now and at least I know you guys will be at least more likely to feel my pain.
Sorry about that, that has to be beyond frustrating I'm sure you will have a wonderful trip though!
So the Dolphin normally gives its guests the 60 day FP window, jt this one travel agency takes that privilege/perk away??? What would their be their reasons for doing so? Weird...
So very sorry to hear this! I can't even imagine, I know from reading on here how well you have planned, and then this happens. I know you are disappointed, but it seems you are handling it well, and I hope you will still have a great trip!OMG I am beyond and I am talking way way beyond livid - So today is exactly 60 days until my Holiday I'm staying at the Dolphin which also allows 60 FP, well it does unless you book through the UK virgin Holiday site.
Also have to say this was not the information I was given at the time of booking; but considering I booked in Janaury and now they asking me who exactly gave me that info think they taking the Mick a bit - Like I'm going to remember the exact converstion I have over 11 months ago.
Although as a seasoned Disney person it was definitely one fo the things I would have checked. As I was debating between the beach club and Dolphin and the only difference at the time was the free Disney Dining (in the UK our Free Dinining window is open a bit longer) but when I worked it out didn't think I spend that much on food - so opted for the Dolphin. No way I would have booked if I knew about them not having 60 days FP.
now I know on the surface it doesn't seems that bad, but I have a DS with ASD now I know you can get the DAS pass (Which is something else I had to education Virgin Holidays about - the customer service woman tried to tell me they would give him a tabard to wear and I would need to medically prove it (so so many things wrong with those statments)) but the DAS works best in conjunction with FP+ also there is no guarentee we'll get it, but I not too worried about that as Disney have been amazing since my son diagnosis.
I just majorly annoyed, I had all my plans in place ready to go. I gave that company a lot, and I'm talking about a lot, of money (as we all know how expensive Disney can be, try coming over from the UK) and they pull this kinda of Cr*p on me.
I think the main thing that winds me up is there is nothing I can do about it, as I can't prove that's what they told me at the time, and as we're all booked up, passed our cancellation phase, I've already told my son and made my dining plans it not like I can just say I don't want to go. (Well I could but I'm not that rich to stand on principle on this).
Just wanted to rant and I'm 100% positive I'm not going to get FOP FPs.
Now I will calm down over the next few days and make my peace with it (as I have to) and I do realise there are far, far, far worse things going on in the world than me having to wait another month to book my FP. Just angry now and at least I know you guys will be at least more likely to feel my pain.
What a sweet husband.
We recently switched to All Star Movies. (My son loves the 101 Dalmations area. Even though he does not know we are going in January yet.) We will be there 24-28. Hope you have a great trip.
I think it just the contract they've negotiated with them; yes it does seem strange to me but then again it's not all bad though as Parking is free and I'm not paying the daily resort fee either.
As paying for hotel parking and resort fees aren't really a thing in the UK so I think they conceded the 60 days, as the UK guest are more likely be okay with that, than with resort fees or parking fees.
Also after speaking with the manager they are going to make sure that information is explicit on their website from now on and I got the $100 - alright not an epic win, but considering they could have just said "lump it" (and I would have), I am feeling a little better, and I am going treat myself to something nice with that money to make my self feel even better.
But thank you @DisneyObsessed87 @Scooter2376 @Wubar and @Twilight Sparkle for feeling my pain
And good luck to the rest of you with your FP+ hope everything goes smoothly
Been wondering this as well!So do you think that January park hours will end up being extended? From reading some other threads it sounds like the December hours were extended quite a bit, but of course, December is a much busier month. Anybody know whether it's typical for January hours to be extended?