redmonster
Mouseketeer
- Joined
- Oct 6, 2002
We are going in September and wondering best room/view to request? Taking some first timers and want to make it memorable ...
You can only really request a floor (high or low) and near lobby, near transportation. We were there 2 wks ago.
I think it depends WHO you are talking to, to put in the request, WHEN you actually request it, and HOW you make the request. All requests ARE NOT truly valid, and certainly are not guaranteed, BUT, many cast members at Disney will try to do what they reasonably can, to give you the experience you want. That being said, they probably get way way more people requesting 'Partial Savannah Views' when they actually have rooms available. So they routinely just shut it down But that doesn't mean that they ALWAYS do.
Kidani.Thanks all, we are staying at KANADI, savanna view -we are always just happy to be there and take what ever they have. However just hoping for the best.
You can only really request a floor (high or low) and near lobby, near transportation. We were there 2 wks ago.
That has not been our experience. Is this something new? Or perhaps you are referring to a request made while doing online check-in, which are more limited than the requests you can make either via phone or email with MS.
For Kidani savanna view we usually request Sunset savanna view and either near the Rafiki elevator, on the north wing, which gives you shortest walk from the resort to a gate to the pool, or near the Timon elevator, on the south wing, which gives you quick access to exit on second floor that goes directly to the bus station. Both areas also put you in striking distance of the lobby.
I'm aware of the ins and outs of the resort. But some of the requests that were being mentioned to OP earlier in the thread were overkill TBH.
Online check in was what I stated previously and you quoted. Trying to make more specific requests via phone etc are hit or miss, mostly miss. Many times they are not even noted when a CM says they are. Again, people can request to their hearts content but that doesn't mean Disney can satisfy all especially with so much construction happening and refurbs etc. No, the refurb is not at kidani, but as skated in the AKL thread, people are getting calls from Disney Guest Services telling them they have to move them to other resorts totally.
Again, I'm just happy to be able to stay there and enjoy the resort and Disney. I don't need to request a specific room. I put in for the view I want (savannah, standard, etc) and hope for the best. Disney visits are a blessing, not a given.
So far (7 occasions making the noted requests), we have gotten them. However, we do a reminder email to MS nearer the date and also call the central number for the hotels nearer the date to remind them of the requests. What we found before we started using those requests is that the request to be "close to lobby" almost always failed, with the result that we were put far from the lobby. We figured out why -- anyone who has been there and been far from lobby wants to be much closer for subsequent trips because those end rooms are more than 1/3 mile away from the lobby. Moreover close to lobby is one of the specific requests you can make during online check-in, which means even those staying cash can make that request because that online section is for all guests. Thus, close to lobby results in being the most frequent request made, meaning it is heavily over-requested, significantly lowering the odds of getting it.
I'm aware of the ins and outs of the resort. But some of the requests that were being mentioned to OP earlier in the thread were overkill TBH.
Online check in was what I stated previously and you quoted. Trying to make more specific requests via phone etc are hit or miss, mostly miss. Many times they are not even noted when a CM says they are. Again, people can request to their hearts content but that doesn't mean Disney can satisfy all especially with so much construction happening and refurbs etc. No, the refurb is not at kidani, but as skated in the AKL thread, people are getting calls from Disney Guest Services telling them they have to move them to other resorts totally.
Again, I'm just happy to be able to stay there and enjoy the resort and Disney. I don't need to request a specific room. I put in for the view I want (savannah, standard, etc) and hope for the best. Disney visits are a blessing, not a given.