I just popped onto shopdisney.com and both of the MBs that my kids ordered that I got a conformation for but that aren't showing up on my
MDE now can be ordered from there, in stock, right now. In fact, a lot of the ones they took away from the upgraded ones are showing on there in stock. Not all, but a lot. So i call bull, or more likely I call this CM was taking her best guess and didn't know. Because even if they are different arms of the same company, they should buy them from
shop disney and send them to the guests that purchased them as an upgrade it that's what it takes. Pull them from stock there until they know what they have, and take it from there.