just as a head's up-if you shop with
amazon and have to do anything that involves a refund to a credit card watch out for what seems a sketchy new trend on their part to get you to spend more $$$. at the end of december i had an item to return so i did it, same process as always. i thought i had requested the refund to go back to my credit card so when i saw it was issued as a gift card on my prime account i thought i goofed and selected the wrong refund issue. no biggie until..........i had to do another return last week so i took extra care to make sure it would go back to my credit card, triple checked before i entered submit on the return, double checked their email confirmation when it came to see that it DID say credit back to my card......... and sure enough-another gift card credit posted.
i went round and round with amazon for 3 days over this-their people kept saying 'but we issued the refund in the form of a gift card, you've used gift cards with us in the past, wouldn't you prefer to have the funds sitting on your account as a gift card?'. NO-i want my refund to my credit card! this got me so wound up i went back and looked at the december refund detail-sure enough i HAD done it right, amazon HAD sent me an email saying it would go to my credit card.
maybe not a big deal b/c technically no monies lost but i figure if people are trying to pay off debt then the last thing they need is for amazon to hold on to monies, possibly causing them to incur interest charges for the credit card on those held funds vs. putting it back on a credit card.
p.s. i got my credit card refunded after i shot off an email to chase mentioning the trend i was observing with amazon.