Disneyland Reopening Speculation Superthread

[azdisneylover]

I see no possible way to solve this Sig+/Sig/Flex conundrum without going the route of what Shanghai is doing with respect to the AP clock still being frozen. The only other way to absolve themselves of legal issues is to just mass cancel passes and provide prorated refunds/full cancellation of monthly payments. After discussing that idea in this thread a while back (plus the promulgation of the Shanghai procedures), consensus was this would probably not happen.

It might actually naturally solve itself depending on how much Sig/Sig+ demand there is initially. If there's depressed demand for the parks, they can allow Sig/Sig+ holders their original terms and cap the Flex reservations to some low number. The problem is in August/September when DLX + SoCal passes start becoming unblocked en masse, and given that the population of the Greater Los Angeles Area is close to 20M very bored people, something has to give.

Glad I'm not in charge. I'm with @midnight star, we need a spy at these meetings!

We have deluxe passes that expire the beginning of October. We will be blocked from entering DL from June 19 thru August 16, but allowed to enter DCA the majority of the same time. (Blocked Saturdays in July and the first 3 in August). I wish they would give more information for AP holders. I hated having to make a decision on whether to ask for an extension, or refund without pertinent information. We asked for a refund with all the uncertainty, this was our most logical option. It would be a wonderful blessing if Disneyland would follow Knotts' AP handling and extend everyone's pass until the end of next year.

 

[wingednike]

Has someone here already mentioned how Knotts has handled the opening of The Marketplace? It's their equivalent to Downtown Disney and has been open for a couple weeks now. Perhaps Disney will adopt some of the things they have set in place.

 

[UK-Simon]

Hey, does anyone know (or have any personal opinions!) on what Disneyland will do for foreign passholders if the borders remain closed? I live in Canada and entering the USA is simply not an option right now as the border is closed. Ideally they continue to extend my annual until such time as the border re-opens. I bought a flex pass literally the week before the closure.

Cheers!

 

[theluckyrabbit]

Hey, does anyone know (or have any personal opinions!) on what Disneyland will do for foreign passholders if the borders remain closed? I live in Canada and entering the USA is simply not an option right now as the border is closed. Ideally they continue to extend my annual until such time as the border re-opens. I bought a flex pass literally the week before the closure.

Cheers!

Have you already contacted Disney about getting the extension or the partial refund?

 

[CaliforniaGirl09]

We have signature plus passes and I would not be happy if we were treated same as flex. I suspect they will follow Shanghai, but we will see.

 

[mentos]

We have signature plus passes and I would not be happy if we were treated same as flex. I suspect they will follow Shanghai, but we will see.

I think there will be some sort of equitable treatment based on pass level by Disney, I can't imagine a $1000+ pass having the same level of service as a $700 pass.

The key for me is the # of consecutive days someone can book, as that will determine all manner of hotel stays and travel. I basically have two sets of flights and two hotels booked accounting for either 1 full day in park, or two.

 

[CaliforniaGirl09]

I think there will be some sort of equitable treatment based on pass level by Disney, I can't imagine a $1000+ pass having the same level of service as a $700 pass.

The key for me is the # of consecutive days someone can book, as that will determine all manner of hotel stays and travel. I basically have two sets of flights and two hotels booked accounting for either 1 full day in park, or two.

All of this will be key for me, too, and will determine whether we cancel.

 

[Epicnemesis]

Hey, does anyone know (or have any personal opinions!) on what Disneyland will do for foreign passholders if the borders remain closed? I live in Canada and entering the USA is simply not an option right now as the border is closed. Ideally they continue to extend my annual until such time as the border re-opens. I bought a flex pass literally the week before the closure.

Cheers!

Have you used the pass to enter the park yet? If not you are fine.You have one year from the date first used not the date purchased.

 

[dieumeye]

We have signature plus passes and I would not be happy if we were treated same as flex. I suspect they will follow Shanghai, but we will see.

I keep going over this and I can’t figure out any way to make it right for all pass levels other than to follow the Shanghai model and extend all APs for the number of days between when the park closed and the END of the reservation period.

But what makes me question that is the unknown duration of the reservation period and the large number of APs at Disneyland.

How long will the reservation period last? It could be months, right? Add the 4 months DL has been closed (March-July) on top of that and it means a very substantial extension for a ton of people.

I’m not trying to say Disney is “too greedy“ to do that, and I guess the alternative is to just not have a reservation period and keep the park’s closed. I suppose it’s better for them to open in a limited capacity than to stay closed, I just hope they don’t use this limited opening to start chipping away at the AP extensions.

 

[UK-Simon]

Have you already contacted Disney about getting the extension or the partial refund?

Nope I got the automatic email saying it would be extended unless I called for a refund, but I don’t want the refund as it wouldn’t be much, because I purchased the ticket and entered on 3/7, but also went to the parks after working all day in my hotel that week, so I went in 3/8, 3/9, 3/10, and 3/11 for a few hours at a time. Because I went in 5 days running that’s would make my refund really low. So I want the extension, I just hope they consider extending it all the time the US/Canada border is closed too. The day the border opens giddy up, start the pass back up again.

 

[UK-Simon]

Have you used the pass to enter the park yet? If not you are fine.You have one year from the date first used not the date purchased.

Yes unfortunately used already.

 

[hiroMYhero]

Because I went in 5 days running that’s would make my refund really low.

Your usage doesn’t affect how Disney calculates the refund. The refund policy is set up to refund $$$ for the actual number of months they were closed. DL, so far, isn’t set to calculate when you actually are able to return.

DH and I can’t return until a vaccine is in place or herd immunity is established. The AP division doesn’t have protocol for that scenario.

I sent an email to Ken Potrock’s office to explain our circumstances based on DL’s COVID-19 Warning and requested a ‘goodwill cancellation’ of our APs. Our APs were graciously poofed from my account within a few minutes of Ken’s office calling to confirm they would be canceled and our monthly payments stopped.

 

[TikiTikiFan]

I don’t know if this was posted yet but Get Away Today said on one of their live streams they’ve been told guests will book one reservation for their consecutive day tickets. So if someone has a 5-day ticket, they make just one reservation and it applies for all their days.

Now I’m curious if those days are five in a row or if you have some leeway to take a day off in between. We usually take one day off after we do the first three..

 

[Katie Count]

I don’t know if this was posted yet but Get Away Today said on one of their live streams they’ve been told guests will book one reservation for their consecutive day tickets. So if someone has a 5-day ticket, they make just one reservation and it applies for all their days.

Now I’m curious if those days are five in a row or if you have some leeway to take a day off in between. We usually take one day off after we do the first three..

This would be amazing!! I am having anxiety over the reservation system. Already changed our dates, changed our flights, and now just waiting on dining reservations and park reservations. I want to be able to get into a park each day of our trip. It doesn’t make sense for us to fly in if we can’t.

 

[ZCarroll]

I've been off of refined sugar for about 32 years. At this point, believe it or not, it would take more willpower to eat a treat than not to .

I was off for14 years and getting back on was easy peasy... it was a Disney trip that did it!... still vegan though (there's like a plethora of amazing vegan treats in that area, had a macaron for the first time in my life there, wow, don't know how the non vegan ones are but the ones I had were mind blowing)

 

[UK-Simon]

Your usage doesn’t affect how Disney calculates the refund. The refund policy is set up to refund $$$ for the actual number of months they were closed. DL, so far, isn’t set to calculate when you actually are able to return.

DH and I can’t return until a vaccine is in place or herd immunity is established. The AP division doesn’t have protocol for that scenario.

I sent an email to Ken Potrock’s office to explain our circumstances based on DL’s COVID-19 Warning and requested a ‘goodwill cancellation’ of our APs. Our APs were graciously poofed from my account within a few minutes of Ken’s office calling to confirm they would be canceled and our monthly payments stopped.

Wow super good to know, I had thought I had read somewhere they were taking the price of like regular admission off your pass based on usage, so they’d remove the price of a 5 day hopper off mine if I requested a refund leaving it really not worthwhile at all. If I can get 11 of 12 months refunded I would be really happy with that and I’ll just buy a new pass when we’re legally allowed to return.

I’ll call the annual pass service line and report back!
Cheers.

 

[midnight star]

Wow super good to know, I had thought I had read somewhere they were taking the price of like regular admission off your pass based on usage, so they’d remove the price of a 5 day hopper off mine if I requested a refund leaving it really not worthwhile at all. If I can get 11 of 12 months refunded I would be really happy with that and I’ll just buy a new pass when we’re legally allowed to return.

I’ll call the annual pass service line and report back!
Cheers.

When you report back, also put it on the main reopening page. I'm sure you aren't the only international passholder who is dealing with the situation of travel restrictions.

 

[abent]

This would be amazing!! I am having anxiety over the reservation system. Already changed our dates, changed our flights, and now just waiting on dining reservations and park reservations. I want to be able to get into a park each day of our trip. It doesn’t make sense for us to fly in if we can’t.

This is my concern as well! I so want to be focused on “new food items” and “popcorn bucket options”, not if I am going to be able to get my reservations for the days we are planning on attending! I just want to be able to take a deep breath and think” we are GOING to Disneyland!”!

 

[UK-Simon]

Wow super good to know, I had thought I had read somewhere they were taking the price of like regular admission off your pass based on usage, so they’d remove the price of a 5 day hopper off mine if I requested a refund leaving it really not worthwhile at all. If I can get 11 of 12 months refunded I would be really happy with that and I’ll just buy a new pass when we’re legally allowed to return.

I’ll call the annual pass service line and report back!
Cheers.

Sorry appears I mis-read what had been said, yes they are willing to do a partial refund based on the amount of time they were closed, so looks like essentially 4 months. But as of now there is no separate protocol for International Passholders that’s any different. So as it stands our passes will become valid again based on the information they will release soon, and not later than that if the border remains closed. I think it’s probably worth an email into some senior CM’s just to get it on their radar. I don’t need a refund of any kind but I do think it would be right to extend my ticket to the date when the border reopens.

 

[edhmom]

Sorry appears I mis-read what had been said, yes they are willing to do a partial refund based on the amount of time they were closed, so looks like essentially 4 months. But as of now there is no separate protocol for International Passholders that’s any different. So as it stands our passes will become valid again based on the information they will release soon, and not later than that if the border remains closed. I think it’s probably worth an email into some senior CM’s just to get it on their radar. I don’t need a refund of any kind but I do think it would be right to extend my ticket to the date when the border reopens.

I'm curious, but why should there be a separate policy for international APs? It's not Disney's decision the border is closed. I agree it would be nice, but it seems like it would be over and above what they are doing for everyone else.