2.5 hours. The email says
If you were impacted by this error and incurred bank fees or other harm as a result, please contact V.I.PASSHOLDER Support at (407) 939-7277 for assistance.
I was done with this whole thing, I stressed out for 2 days because I didn't know when the money would be put back in especially when I emailed guest relations and they said 7-10 days.
This girl didn't even know about the email, I had to read it to her, then she puts me on hold and tells me that right now they are just taking guests information, and if I didn't incur in any financial fees there was nothing she could do. I asked her what the "other harm" wording meant...she stumbled the answer, had no clue
I was done with it, I only called cause of the email. What is wrong with Disney AP services? do they really want to get rid of us this much?