Yes - My credit card was charged $808.34 in March 2019 when I renewed.Tax included? I've tried figuring it out a variety of ways and I can't get it to come out to that number.
Looks like they refunded you for the 117 day closure period even though your AP expired earlier.Yes - My credit card was charged $808.34 in March 2019 when I renewed.
That makes a lot of sense. It's wrong on Disney's part. but makes senseLooks like they refunded you for the 117 day closure period even though your AP expired earlier.
I also did not get the email for my paid in full pass but I used the link posted by Yulilin in this thread last week and it worked for me to extend my pass. You might try the link before waiting on hold.
Looks like they refunded you for the 117 day closure period even though your AP expired earlier.
AP w. May 16th exp: Received $259.91 refund
808.34 divided by 365 = 2.2146
259.91 divided by 2.2146 = 117
It’s just bizarre that the Disney CM on the pass holder line doesn’t have any info at all re: what happens with APs bought through a third party. I’m okay with it if they tell me they can’t be cancelled. But I’m not the only one that has this situation. These forums are my only reliable source of information.it's third party. Disney can't do anything about that as far as I know
I believe my refund amount was an oops from Disney. I got refunded for dates that my pass was expired.For those who have received the partial refund for the 117 closed park days: Have you found that the above formula was used for your refund? I just received our refund this morning and received significantly less than the OP. We paid about the same amount for our renewal passes as the OP. I made a split payment with a gift card and the rest paid by credit card, but the majority of the payment was with CC. Is it possible, part of the refund went back to a gift card? Has anyone had a similar experience? I've been on hold with the VIPassholder line. Just curious if anyone else had this experiences. TIA.
Here you go:Could you post the link again please? I can't seem to find it.
the email makes it sound like you only have to click on the link if you want to cancel your AP
We recognize that Park reservations will change the way that many of our Passholders use their pass. With that in mind, in June, we shared that Annual Passholders will receive a one-month (30 days) extension to their pass. This additional month will automatically be processed and visible in their My Disney Experience account over the coming weeks.
If you prefer, you can cancel your pass and receive any applicable refund in lieu of the additional month. Please note this option can be selected now through August 11, 2020 by clicking on your personalized link. You can also call V.I.PASSHOLDER Support at 407-939-7277 for assistance on any individual concerns. We anticipate heavy call volume and appreciate your patience as we answer all inquiries.
Yes. Our DVC Gold APs were activated Dec 30 2019 (UT hoppers upgraded after Blackout) and we got 230.40$ per pass. You should get that same amount.Gold Pass DVC non- residentpaid in full 1/22/20, original expiration 1/22/21. Requested cancellation before it was an option. MDE extended passes without requesting for the original closure dates then later added 1 month extension. Email offering cancellation received and replied again that a cancellation was what we wanted. Received refund of $119 each pass? Does this Amount seem off and pretty low to anyone else?
Merged you to the existant threadOK, so it looks like my AP got the "one" extra month extension (already got the four). But I believe it should go through January 28th, not the 23rd. I am on hold with AP Services right now. I can't figure out where to find in MDE my "original" passholder dates, so I'm not sure if I have a leg to stand on.
Did they happen to anyone else?
I've never received anything. We bought 8 day tickets that we upgraded to annual passes at MK on 12/27 last year. So expiration date was 12/27 now is 1/26/2021. We'd like to cancel our Out of State Platinum passes. I feel like it's going to be a mess. Our passes have yet to have the 117 closure dates added. On top of that we paid with Gift Cards.Are there still people out there with a "paid in full" AP who have not gotten an email? I'm still waiting.
I cannot afford to be camped on the phone for an hour or more in the hope of being connected to a CM who will refund my AP. I'm also irritated that I won't be told my exact refund amount. By my calculation, I'm owed well over $1k. I shouldn't have to work this hard to get a refund that I'm rightfully owed. This is a company with enormous resources. They pulled in over 2 billion dollars on the last Marvel movie. I think they can afford to hire the right staff to enable a more painless refund process.