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I would be interested in hearing whether other CMs say the same thing (about whether it is okay to eat and drink while waiting in line for an attraction), or if that was one CM giving bad information.
At Epcot on Wednesday - we saw the same while we were in line for Frozen.
 
I was trying to think of something small we could bring with us to give to CMs as we see them in the parks. Really want them to know we appreciate them - maybe a small toke of some kind... but I'm drawing a complete blank. Thoughts?
I don't believe they are allowed to accept monetary gifts. A card, or thank you note, I've even heard snacks they can accept.
 


Every guest 2 and up needs to wear an approved mask. If someone has little ones who won’t wear masks, now is not the time for them to visit WDW

This. The CMs will ask/remind nicely the first time, but they do need to put it on or leave.

We saw a mom struggling to get her little boy to wear his mask in the line for Peter Pan. The CM was trying to be as nice as possible, but still firm about the need to wear a mask. I think the little boy actually responded better to the CM telling them he needed to wear it than to his mom. But that's pretty normal for kids - more likely to try to push boundaries with parents than anyone else.
 


I was trying to think of something small we could bring with us to give to CMs as we see them in the parks. Really want them to know we appreciate them - maybe a small toke of some kind... but I'm drawing a complete blank. Thoughts?
Truly appreciated is a message sent to wdw.guest.communications@disneyworld.com.

Note the CM’s name, where you encountered them, where they are from (info from their name tag), where and why they impressed you and how they helped with your guest experience.

Your comments will be noted by their manager/supervisor and be added to their employee file. These comments are really appreciated by CMs.
 
I would be interested in hearing whether other CMs say the same thing (about whether it is okay to eat and drink while waiting in line for an attraction), or if that was one CM giving bad information.

It was not "just one CM giving bad information" You may shift your mask up to your nose and take a quick drink but taking your mask totally off in a line, especially to eat and drink is not acceptable. Please don't say it was just a bad CM, that is the rule at WDW at this time.
 
To acknowledge a CM, you can also post on Twitter with the #castcompliment. They will get a certificate, and be as specific as possible and if you don't remember the name, try to remember what they looked like, or the time. They post them backstage for others to see that the recognition they received. Also make sure it is #castcompliment or # cast compliment....not #cast complaint (LOL!!) :smickey:
 
It was not "just one CM giving bad information" You may shift your mask up to your nose and take a quick drink but taking your mask totally off in a line, especially to eat and drink is not acceptable. Please don't say it was just a bad CM, that is the rule at WDW at this time.
I think the poster was referring to the CM who said they COULD eat and drink in line.
 
Im going to give you the benefit of the doubt that you didnt actually know and werent being entitled yourself but snacking in line is not currently permitted. Its one thing to quickly take a sip when you are standing in line for an hour plus in the heat and sun, its another to actively recommend people take their masks off to snack during the line to make the wait less boring.

Is this posted somewhere? We were there last week and there was MAJOR snacking by TONS of people in lines. CM's were watching and I never encountered anyone being told they can't. I don't remember seeing signs stating that it was against the rules either. This was especially the case in the long MMRR line at DHS
 
With super long lines due to social distancing, are there signs indicating what a line is for further back? For example, do I need to walk up towards a ride entrance and follow that line back or will there be something telling me towards the back of the line, what the line is for? I hope that makes sense LOL

Yes, usually there is a cm with a sign at the end of the line. However, we got into a line hoping it was pirates, with no cm at the end. Some people thought they were in line for Jungle Cruise. But it ended up being Potc.
 
I've seen Uber advice for DHS, but what is the Uber advice for MK? Where should you get dropped off, and at what time?
 
I would be interested in hearing whether other CMs say the same thing (about whether it is okay to eat and drink while waiting in line for an attraction), or if that was one CM giving bad information.
I had asked a couple CMs when I was there at the end of August. They all said that as long as you are stationary and distanced, you can take a quick sip or bite of a snack. That is following the rules they have set and I don't see any issues at all with that. Eating throughout the line with your mask continuously down would not be allowed.
 
Im going to give you the benefit of the doubt that you didnt actually know and werent being entitled yourself but snacking in line is not currently permitted. Its one thing to quickly take a sip when you are standing in line for an hour plus in the heat and sun, its another to actively recommend people take their masks off to snack during the line to make the wait less boring.

Hmm, so a diabetic (yes, one of our party) or a hungry child eating a granola bar or quick snack while in line for an hour and stationary (cleaning cycles don't move) is not permitted? Pretty sure you are wrong. :)
 
I was at HS yesterday and in line for MMRR. Lots of people were eating and drinking in that line. The CM was out there and she told people that as long as they were standing on their marker space - it was ok to do that.

Thats certainly contradictory to what people were being told at first.

Is this posted somewhere? We were there last week and there was MAJOR snacking by TONS of people in lines. CM's were watching and I never encountered anyone being told they can't. I don't remember seeing signs stating that it was against the rules either. This was especially the case in the long MMRR line at DHS

I just did a quick look on Disneys site and couldnt find any references to eating/ masks other than in restaurants. This is not comprehensive of their policy because we know that they dont want you walking and eating, they want you off to the side and stationary. So I couldnt find anything in writing on line.

I know people were being told in the beginning not to do this. The thought was that you are only temporarily on that 6 foot marker and you were in a line that could move at any second (not at your discretion like if you pull off into an area outside to eat) thereby forcing random strangers into your unmasked air.

I suppose in theory if you are in an outside portion of the line (without partitions) and it is the beginning of a cleaning cycle you could scarf a protein bar or something quick with minimal potential damage being done to the parties following. But to have your mask down just to be snacking to help kids alleviate boredom is something that seems like a bad tip to be giving out.

Just because people are doing it and just because the CMs arent saying anything doesnt necessarily make it ok. Weve seen reports of CMs not saying anything to unmasked/ nose peekers too bbut we know that isnt ok per the rules.

I do really appreciate the reports of people letting us know just how common this behavior is though. Its probably one of the riskier actions (far more than just walking past a nose peeker out on the paths) so thank you and the PP very much for this information as I thought it was still being actively discouraged by CMs.
 
Hmm, so a diabetic (yes, one of our party) or a hungry child eating a granola bar or quick snack while in line for an hour and stationary (cleaning cycles don't move) is not permitted? Pretty sure you are wrong. :)
See my previous reply where I address this exact situation, which is not at all what you were advocating with your "tip".
 
Hmm, so a diabetic (yes, one of our party) or a hungry child eating a granola bar or quick snack while in line for an hour and stationary (cleaning cycles don't move) is not permitted? Pretty sure you are wrong. :)

If a diabetic was literally going to crash without eating something, I would be forgiving of that situation.

For the general population (including kids), there is no NEED to consume food while in a line.
 

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