Post all SW questions concerns, etc. here...

If I change my flight to save points will it effect my EBCI or will the EBCI still be based on when I purchased it?
 
As long as you change and not cancel and rebook, you will keep EBCI. I prefer to call because I am afraid I’ll mess up and lose it.
 
If I change my flight to save points will it effect my EBCI or will the EBCI still be based on when I purchased it?

You’ll get both answers & I’m not sure anyone really knows. I alsways thought I kept my original purchase date. But I have noticed the last few times that my email does show the new date as the purchase date. So the EBCI probably resets to that. Unless it is a significant point reductio, I haven’t bothered to change for just this reason.
 
As long as you change and not cancel and rebook, you will keep EBCI. I prefer to call because I am afraid I’ll mess up and lose it.

I think the PP is asking if the EBCI will be based off the original purchase date, or the date of the change. Your place in line is determined by the date you purchased EBCI. She wants to know if she’ll keep the original date or get the new date.
 
I think the PP is asking if the EBCI will be based off the original purchase date, or the date of the change. Your place in line is determined by the date you purchased EBCI. She wants to know if she’ll keep the original date or get the new date.

I did this and definitely got the new date!
 
Had an horrific experience with SW about 3 weeks ago. Too many issues to lament here except ”lowlights “ include unconscionable delays and lack of any kind of support for handicapped needs. I wrote a fair but highly critical letter to SW and actually waited several days before sending it so I’d be calmer . To date, 8 days later, still no response. That really bothers me. Very un-Southwest.
 
Had an horrific experience with SW about 3 weeks ago. Too many issues to lament here except ”lowlights “ include unconscionable delays and lack of any kind of support for handicapped needs. I wrote a fair but highly critical letter to SW and actually waited several days before sending it so I’d be calmer . To date, 8 days later, still no response. That really bothers me. Very un-Southwest.

I hate to hear this. I’ve always flown SW and usually have a scooter or wheelchair. They’ve never been anything except great with me. I hate that you had these issues! Hopefully, they will get their act together.
 
I am also surpised that they plan to release the schedule through the end of April 2022 on September 16th. They usually do this in two batches: January/February in August and March/April in September or October. I would love it if they would return to that release schedule again!
 
If you are flying Labor Day weekend, you may want to check if your flight has reduced in price. My flights dropped in price and points last weekend and they dropped again. I originally booked the lowest price when flights first came out $250 each way and now the lowest fare is $98 each way. I decided to switch to business select for $148, so I could get AList and more points! I was able to use the flight credit for our thanksgiving flight! Good luck!
 
I still love southwest, but post pandemic southwest was not very good last week for our vacation. We got delayed on just about every stop.
Maybe a seasoned traveler can answer this question for me.

I was delayed in Orlando yesterday but reached my connecting gate in Baltimore as they were beginning to board. However they wouldn’t let me on without my luggage which was still not offloaded from previous flight. Why couldn’t they just put it on the next flight?

FWIW: Southwest did manage to get our bags onto the flight and let us board. Saved me a 6 hour wait!
 
Maybe a seasoned traveler can answer this question for me.

I was delayed in Orlando yesterday but reached my connecting gate in Baltimore as they were beginning to board. However they wouldn’t let me on without my luggage which was still not offloaded from previous flight. Why couldn’t they just put it on the next flight?

FWIW: Southwest did manage to get our bags onto the flight and let us board. Saved me a 6 hour wait!
That's a new one on me. What usually would happen is that if your bag didn't make the connection it would get sent on the next flight and then couriered to you. I would expect that you would be due Involuntarily Denied Boarding compensation if they didn't allow you to board due to incompetence on their part. That would be 4x the cost of your ticket, up to $1300.
 
Maybe a seasoned traveler can answer this question for me.

I was delayed in Orlando yesterday but reached my connecting gate in Baltimore as they were beginning to board. However they wouldn’t let me on without my luggage which was still not offloaded from previous flight. Why couldn’t they just put it on the next flight?

FWIW: Southwest did manage to get our bags onto the flight and let us board. Saved me a 6 hour wait!
This is standard practice in Canada since 911. Luggage is not allowed to travel on a flight separate from a guest for safety reasons.

I have been delayed on multiple flights when luggage had been boarded for a guest who was not yet at the gate and the luggage had to be found and removed. Also the opposite if a guest wanted to board but their luggage was not there yet.

I will say I've been surprised in the US when I've travelled on a flight and my luggage on another. It's all what you're used to.
 

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