Disney Genie announcement

[Gretch128]

Fixed my Top Tips issue with the ‘something went wrong’ error. So, I live in Ireland. I used a VPN on my phone to say I was in the USA right now, and reopened the Top Tips tabs…it worked! This may help other EU/UK/Canadian disney lovers with getting the app to work for them if they are struggling

 

[gharter]

Did Genie + today and a few thoughts.
Overall, it worked better than expected. However, there was no training and its not intuitive to use. Once you learn where thing are, it works, but it cost me valuable time this morning.
It also went down several times today. Sadly, not unexpected, but still happens too often.
Pros:
Lightening lane worked as it should.
Mobile ordering still worked.
Purchasing the individual rides worked as promised.

Cons: And these are my BIG points.
No way to pick your time for an attraction that I can find. You are given a time and you take or don't.
No way to modify a time like you could in FP+. Hoping they fix this soon.
Only able to do an attraction once with Genie + -WHY? I knew this before, but still makes no sense.
Cancelling a Lightening Lane pass is not easy.

Was at HS today and RoTR went down. When it came back up, there was a huge backlog of people who purchased the pass for the ride.

Compared to FP+, we got no where near the number of passes we did with Genie + that we did with FP +. Just an honest observation. As expected, when doing an attraction with stand by or IAS, the stand by line moved much slower than it did before Lightening lane arrived.

As of 4 pm, only RoTR is sold out of individual passes. I can get about any time still for the other rides that are individual purchases.

 

[JETSDAD]

Even if a G+LL is sold out just keep refreshing for those rides.

 

[tseitel]

What about with stacking? For example, if you booked SDD at 11am for 4-5pm because that’s the available slot. At 1pm you can start booking other ones, so say you try for TSMM - could you book it if it’s 3:30-4:30pm and overlaps with your previously booked G+?

EDIT: I just found a source stating you can stack multiple overlapping G+ selections. That would work like MP and I’m much happier seeing it work this way.

im not really sure. I just know I tried to book another, not even overlapping, and I was unable to make another selection even though I was past the 120 minutes from when I booked the 1st one.

 

[georgina]

Or switch up the rides. Looks like SDD is the one they should be charging for.

I was really surprised SDD wasn't one of the ILL rides. We waited about 45 mins for MMRR last month, but that was only because we hadn't done it before. No way would I Pay for it!

 

[tseitel]

Did Genie + today and a few thoughts.
Overall, it worked better than expected. However, there was no training and its not intuitive to use. Once you learn where thing are, it works, but it cost me valuable time this morning.
It also went down several times today. Sadly, not unexpected, but still happens too often.
Pros:
Lightening lane worked as it should.
Mobile ordering still worked.
Purchasing the individual rides worked as promised.

Cons: And these are my BIG points.
No way to pick your time for an attraction that I can find. You are given a time and you take or don't.
No way to modify a time like you could in FP+. Hoping they fix this soon.
Only able to do an attraction once with Genie + -WHY? I knew this before, but still makes no sense.
Cancelling a Lightening Lane pass is not easy.

Was at HS today and RoTR went down. When it came back up, there was a huge backlog of people who purchased the pass for the ride.

As of 4 pm, only RoTR is sold out of individual passes. I can get about any time still for the other rides that are individual purchases.

Pretty accurate. I was in MK today with it. I really didn’t like not being able to choose my time, or have a few times to choose from. I think this causes way more cris crossing in the park. Not sure if it was because it being the 1st day, but every lightning lane I did was a walk on, no wait- and I have waited in some fast past lanes. But this new system will get expensive real quick for a family.
For the extra $ selection 7 Dwarfs was $10 and Space was $7 fyi.

 

[JakeAZ]

Did Genie + today and a few thoughts.
Overall, it worked better than expected. However, there was no training and its not intuitive to use. Once you learn where thing are, it works, but it cost me valuable time this morning.
It also went down several times today. Sadly, not unexpected, but still happens too often.
Pros:
Lightening lane worked as it should.
Mobile ordering still worked.
Purchasing the individual rides worked as promised.

Cons: And these are my BIG points.
No way to pick your time for an attraction that I can find. You are given a time and you take or don't.
No way to modify a time like you could in FP+. Hoping they fix this soon.
Only able to do an attraction once with Genie + -WHY? I knew this before, but still makes no sense.
Cancelling a Lightening Lane pass is not easy.

Was at HS today and RoTR went down. When it came back up, there was a huge backlog of people who purchased the pass for the ride.

Compared to FP+, we got no where near the number of passes we did with Genie + that we did with FP +. Just an honest observation. As expected, when doing an attraction with stand by or IAS, the stand by line moved much slower than it did before Lightening lane arrived.

As of 4 pm, only RoTR is sold out of individual passes. I can get about any time still for the other rides that are individual purchases.

Very helpful and informative. Thanks!

 

[kilik64]

I was really surprised SDD wasn't one of the ILL rides. We waited about 45 mins for MMRR last month, but that was only because we hadn't done it before. No way would I Pay for it!

More likely to buy G+ with SDD on it vs MMRR, they did that on purpose to make G+ more enticing. The stand by for MMRR is pretty much always lower than the wait for SDD too.

 

[Sunelis]

Fixed my Top Tips issue with the ‘something went wrong’ error. So, I live in Ireland. I used a VPN on my phone to say I was in the USA right now, and reopened the Top Tips tabs…it worked! This may help other EU/UK disney lovers with getting the app to work for them if they are struggling

Thanks that worked for me too in Canada.

 

[JakeAZ]

I was really surprised SDD wasn't one of the ILL rides. We waited about 45 mins for MMRR last month, but that was only because we hadn't done it before. No way would I Pay for it!

This was a big shock to me too!

 

[gharter]

What about with stacking? For example, if you booked SDD at 11am for 4-5pm because that’s the available slot. At 1pm you can start booking other ones, so say you try for TSMM - could you book it if it’s 3:30-4:30pm and overlaps with your previously booked G+?

EDIT: I just found a source stating you can stack multiple overlapping G+ selections. That would work like MP and I’m much happier seeing it work this way.

Tried this at HS and it kept telling me I couldn't as I had another pass. Would have been happier had this worked.

 

[CWTC]

Tried this at HS and it kept telling me I couldn't as I had another pass. Would have been happier had this worked.

We were able to do so - in fact the app even counted down for us. I tried at 101pm and it told me we were not eligible until 103pm (booked TT for 330-430 at 1103am, then we would have been allowed to book another if we had wanted to).

 

[jujubiee4]

Compared to FP+, we got no where near the number of passes we did with Genie + that we did with FP +. Just an honest observation. As expected, when doing an attraction with stand by or IAS, the stand by line moved much slower than it did before Lightening lane arrived.

So how many rides were you able to get on with Genie+?

 

[jsbowl16]

Has anyone tried Genie+ out with park hopping in the afternoon today? We are people that go in the summer and do rope drop to lunch time, then relax at the resort until dinner and then go until park close. Are there a lot of options left for the second park around noon or 1pm?

 

[margaritabnl]

So I bought my 1 day 1 park tickets online a few days ago (before I knew about this Genie thing) and received an email confirmation. Yesterday I started digging around to prepare as it's been 15 years since I've been to WDW and this app and Genie thing......wow!

How do I get my tickets to show on the app? I can see the days I reserved the 2 parks we're going to. I'm assuming I need to go to the counter with a print out ticket confirmation and I'm good to go in. But how does the checked ticket (???) tie to my phone so I can activate the Genie and will I be able to add my credit card to the app?

I HATE the thought of constantly looking at my phone to utilize the app and the Genie.

 

[gharter]

So how many rides were you able to get on with Genie+?

We did 5. But we also were in the RoTR line at 8:30 and then did IAS at 3:30 for RoTR. And RIse went down early afternoon, so the IAS line was much longer than expected. So that had some impact. But as of 7:05 this am the earliest SDD was available was after 5 pm. By 2 pm, most rides were after 6 pm. Had we stayed later, we could have gotten more. But compared to FP+, in the same time, it was fewer passes.

 

[JakeAZ]

We were able to do so - in fact the app even counted down for us. I tried at 101pm and it told me we were not eligible until 103pm (booked TT for 330-430 at 1103am, then we would have been allowed to book another if we had wanted to).

I think the OP was saying you could book another after 120 min, but you can't overlap windows. You had TT for 3:30-4:30. Would the app have allowed you to book another ride with a 4-5 window?

 

[katyringo]

Summary of what I learned today!


Buying genie +

You can purchase genie+ in two ways. You can buy it the day off after midnight or you can add it to your vacation package ticket. If you add it to your package you have to commit to it for every day you have a ticket.

120 minute rule

The 120 minute rule comes into play 2 different ways. The first way is if you book a genie+ at 7am for more than 2 hours after park opening you can make another selection 2 hours after the park opens.

The second way is once the park is open. Once the park has been open and you make a selection that is more than 2 hours away you can make another one in 2 hours.

7am rule for off site

If you are staying off site you can make Genie+ reservations at 7am BUT YOU CANNOT MAKE INDIVIDUAL LIGHTNING LANE SELECTIONS UNTIL PARK
OPENING. Park opening of the park you are buying for. If you are buying Remy and are off site, you can buy Remy when Epcot opens.

7am rule for on site

If you are staying on site you can make BOTH an individual lightning lane selection and genie+ selection at 7am.

Refreshing

You can refresh the my tips page to try and get earlier or different times offered to you. However you CANNOT cancel or modify an individual lightning lane pass.

You can cancel a genie+ pass and book another one. You cannot modify an existing one.

Park hopping

The app recognizes your park hopper. You can book genie+ selections in other parks after 2pm. You can also make Individual lightning lane selections for other parks at 7am(onsite) or park opening (offsite).

Choosing a time

For genie+ you have to pick the time the app gives you.

For individual lightning lane the app will show a time BUT you can click on it and then will be able to choose from all available times.

You can buy both lightning lane selections at the same time.

Stacking

Stacking is confirmed possible and you can hold multiple Genie+ selections at a time. You can also hold virtual que, individual lightening lane and genie+ selections all at the same time.

Virtual que

Right now Remy is the only ride with the virtual que and the drop is at 7 and 1pm. You can use this along with individual lightning lane and genie+. You can use virtual que and individual lightning lane for the same ride.

Patterns from day 1


Hollywood studios saw rides run out of passes. Rise ran out of individual lightning lanes by 945 and slinky dog and smugglers ran out of genie+ early afternoon.

Magic kingdom saw jungle cruise run out of genie+. Individual lightning lane passes for SDMT and space have not run out. Most return times are right away/ next hour at this moment.

Epcot nothing had run out and return times are right away/next hour.

AK nothing had run out and return times are right away/next hour.


What happens if the ride is down

It seems when a ride is down a ride anytime pass is issued.

 

[pineapplepalms]

I think the OP was saying you could book another after 120 min, but you can't overlap windows. You had TT for 3:30-4:30. Would the app have allowed you to book another ride with a 4-5 window?

They talk about this around the 15:00 mark. So happy to see this, now the only big things I don’t love are the lack of AP add-on and not being able to rebook the same ride.

 

[AnnaKristoff2013]

Lol, the only one doing (incorrect) math lessons is you.

No, he’s right. You’re forgetting to add in the cost of the ILL$ attractions. That’s on top of the Genie+ base price. You need to add that to compare the experience eyou coudl get previously with maxpass.