Hi everyone! So I visited VBR for a few nights in November 2019, it was my last big overseas trip right before the pandemic. I bought a coffee mug that has a turtle on one side and "Sun, Sea, Sand" with the resort name underneath on the other. It's been looked after incredibly well since I got it, and only handwashed since it isn't dishwasher safe. Anyway, my parents housesat for me last weekend and put it through the dishwasher and it's come out having the design completely washed off it. Pretty annoyed to be honest
Does anyone know if this mug is still available in the gift store? And if there's a way to get in touch with the resort directly to see if they can ship one to Australia? (Happy to pay whatever the associated costs are, my parents are going to reimburse for it). My understanding is the phone numbers go to a call centre, and I can't find a resort-specific email address.
Thanks in advance for any help!