I would agree with this. I remember reporting a troll on the Disers of Color thread who was posting racist and hurtful content. A few of us reported their posts.
To my shock, I got reprimanded by a Webmaster for this. My posts asking the troll to move along were deleted - and the racist posts did not get removed for quite some time.
It made me seriously question the views and values of the company.
This moment could be a line in the sand where John and Corey clearly communicate the values of the company to those volunteering as Webmasters and Mods. Might I add, this would also be a wonderful time to add some diversity to the staff.