Good luck. I hope it works out for you.You're lucky. I checked on the member website, and didn't see my reservation, so I called today, and guess what?! My reservation was cancelled due to "system error" What IS that? Anyway, my one bedroom at AKV during the food and wine festival is GONE! It totally ruined my day, and MS response?? "You got your points back." Excuse me, but that isn't the problem!! I am calling tomorrow to speak to a supervisor, because I want a better explanation than what I got.
Good luck. I hope it works out for you.
Your post prompted me to go check my ressie. (That's right.. I said RESSIE for all you "ressie haters" )
MG
That's inexcusable and unacceptable. I really hope they are able to get your reservation back. I'm anxious to hear what they tell you about the reasons behind these system errors.You're lucky. I checked on the member website, and didn't see my reservation, so I called today, and guess what?! My reservation was cancelled due to "system error" What IS that? Anyway, my one bedroom at AKV during the food and wine festival is GONE! It totally ruined my day, and MS response?? "You got your points back." Excuse me, but that isn't the problem!! I am calling tomorrow to speak to a supervisor, because I want a better explanation than what I got.