Had a great time... but we had some screw ups that were mighty annoying!
1> Arrived at OKW at 10am... room not ready but made sure ressie had "3" pack n' plays and 2 bed rails for us. Got room at 4pm but no pens or rails... called Housekeeping and then went out to dinner. Returned at 7pm and only 1 pen and one rail. So we called again, let our friends put their baby down and took our kiddies swimming. 9pm... one more rail but no pens!!!! Called again and they stated they would send them directly... 10:30pm... no show yet. Baby asleep in car seat and 2 yr old in stroller. Called VERY dusgruntled!!! Finally one more arrived at 11:15pm but one still missing and the guy started to tell me that I hadn't asked for 2. he actually argued that. I went to call Housekeeping to talk to the superviser and he said... hang on I'll get another. He mumbled something and gave us the last play pen... no smile and no apologies! GRRRRRRR
2> Ordered 4 boxes of Tide to do laundry during week. Ordered it on Sunday got it Tuesday after calling 2 times a day!
3> We got a Magical Express notice on our door for someone else. I went to do the nice thing and let front desk know and return it. I waited 30 minutes!!! Sheesh! Finally just interrupted someone and dropped it off!
Other than that buses were great and so was the weather so we had a great trip all in all!
1> Arrived at OKW at 10am... room not ready but made sure ressie had "3" pack n' plays and 2 bed rails for us. Got room at 4pm but no pens or rails... called Housekeeping and then went out to dinner. Returned at 7pm and only 1 pen and one rail. So we called again, let our friends put their baby down and took our kiddies swimming. 9pm... one more rail but no pens!!!! Called again and they stated they would send them directly... 10:30pm... no show yet. Baby asleep in car seat and 2 yr old in stroller. Called VERY dusgruntled!!! Finally one more arrived at 11:15pm but one still missing and the guy started to tell me that I hadn't asked for 2. he actually argued that. I went to call Housekeeping to talk to the superviser and he said... hang on I'll get another. He mumbled something and gave us the last play pen... no smile and no apologies! GRRRRRRR
2> Ordered 4 boxes of Tide to do laundry during week. Ordered it on Sunday got it Tuesday after calling 2 times a day!
3> We got a Magical Express notice on our door for someone else. I went to do the nice thing and let front desk know and return it. I waited 30 minutes!!! Sheesh! Finally just interrupted someone and dropped it off!
Other than that buses were great and so was the weather so we had a great trip all in all!