We have rented twice through ABBF. They'll leave the crib at bell services and text you when it's there. Then, when you get into your room, call bell services and let them know you have a crib you need delivered. They'll bring it up and you just give them a tip. At the end of your stay you put the mattress and bedding back in the plastic bags and again call bell services. Bell services stores it and ABBF comes and picks it up. Nice, clean products, and friendly service. We will be using them again in October.