How did you get towels? They are supposed to hand out towels, and before doing so, check resort room keys and issue a wristband.We were never issued wristbands during our stay. I didn't even know that was a thing there.
We noticed on July 2 and 3, the towel stands were not staffed. We walked in and grabbed our own towels.
Like everything else, I bet it's "staffing issues."