Arrived 2 days early for a Contemporary Atrium Level stay, so we booked last minute at Pop, because it was all that was available. This was a no parks, just relaxing long weekend kind of trip. At POP, we had the worst experience with someone walking in with NO KNOCK at 9 a.m. and a sign on the door. First it was a housekeeper and we said we were still there and to come back later, she said no problem. Thirty minutes later, they walked in AGAIN with no knock (different housekeeper) and we repeated the SAME thing, in English and Spanish (I am Mexican and speak Spanish fluently as I was afraid maybe she didn't understand). 30 minutes later one of the housekeeping gentlemen WALKED IN AGAIN!!! At this point my husband was pissed as we are being ignored, the sign is on the door and we have kids changing in the room and showering.
Husband heads to the front desk to complain with all the information AND the exact times it happened as well as description of the employees. WHILE he is speaking to the manager it happens for the 4th time, the man walks in anyway, no matter what I have said and I have my husband on the phone while he is speaking to the manager. We ended up being comped 8 meals at their quick service dining area including sides and drinks and they called the housekeeping manager in front of my husband to explain everything.
When we finally left for the day, the man and woman were still standing around our room, about 2 doors down. I was paranoid we were going to be robbed, it was that ridiculous.
Not one issue at the Contemporary and we were in the lounge and room a lot, enjoying the balcony and just unwinding. Had Pop been our only stay, we would most likely never be going back, it was that insane and had I been alone on the trip without my husband and just my kids, I would have been a lot more upset.