We stayed at the new Royal Pacific from Fri, June 21-23.
I WILL NEVER GO BACK !!!
The resort itself is nice and maybe they just have to work out the bugs but after staying at HRH last November, I will never go back.
There is no way to walk to IOA. The boat takes you all the way into Citywalk and drops you off in front of the Nascar restaurant. There is no walkway or sidewalks to get to IOA from the hotel. We snuck out the side delivery entrance, having to squeeze around a gate when we left cause we saw 2 other people trying to get in that way. This area is actually directly across from the driveway entrance to the hotel..you think they would have put a walkway in! Good thing we snuck thru that way cause it POURED as soon as we got up to the hotel. Had we gone the normal way, we would have still been walking halfway to the boat!
We got in late fri nite and headed to the jacuzzi (there are 2, one was only lukewarm)
WE WERE KICKED OUT!!!
We were told that normal hours were 10pm for the pool area but they extended it to 11pm that nite but we were too late. Well, I threw a fit over this, I paid all that money for a room, I was CERTAINLY going to be able to use the facilities. DISNEY never kicks you out-the lifeguards leave and you are on your own!!
We patiently waited in the lounge overlooking the pool area until all the workers left and then snuck back in. We got to stay in for about 20 minutes before a security guy on a bike kicked us out. Thats ok, I was ready to get out anyway!!!!
When I went to the front desk to complain to the manager about the hours, and told them that I was never kicked out of HRH even after hours, the managers response was that RPH was a "convention" hotel and HRH was a "leisure" hotel.
WHAT IS THAT SUPPOSED TO MEAN???
Strike two was that they don't sell any NA beer there. We don't drink but my hubby wanted an ODOULS. Nope, not available.
Then we had a physco housekeeper/magazine dropper off person who would not say no for any reason! We were back in our room at 3:30 for a nap and heard this woman yelling "housekeeping" and knocking on doors. This went on for 30 mins it seems as she made her way down the hall. We were the very last room so we had the pleasure of hearing all the way down to us. Thank God I jumped up and flipped the latch on the door just as she got to our room cause when we didnt answer, they just opened the door! I told her through the door I didn't want anything but she was relentless. I finally told her to just leave it on the floor outside and leave or I would call the front desk!
Breakfast was good but it took FOREVER. The salt shakers were all clogged. It was just little things its seems like. Maybe they will get the kinks worked out but from here on out its either HRH or Disney for me!