Jenn504
Mouseketeer
- Joined
- Nov 8, 2009
Hi, we will be staying at Aulani next month in a island view 1 bedroom. I was wondering how do you make a room request. I have a bad fear of heights so I would really like a room on the lower floor. We stayed there in 2015. It was a a studio on the 16 floor for 3 days. It had a great view. Could see the ocean and the luau but I wouldn’t let my little kids go out on the balcony. We then had an ocean view for last couple days so we got moved to the 6th floor pool side. It was still high but I was able to enjoy the balcony. I would like to put in a request but not sure how to go about it. Should we call the hotel or go through DVC member service. Thanks for the help.