Aidanself
Earning My Ears
- Joined
- Jul 9, 2010
We stayed at Port Orleans Riverside in October last year. DH and I were in a room that connected to my DS's room and we both had Royal Rooms. We had no remote control for our TV and in DS's room there was hair in the vanity sink, it didn't look as if it had been cleaned other than a quick sweep and wipe and she'd paid for a water view room but ended up having a great view of the back of the stairs. While looking for our remote I found stickers and large chunks of crumbs under our bed. While walking to the vanity I stepped on something that ended up being someone's hair clip. (I don't wear them.)
We did call and mention the condition of my sister's room and how her view wasn't of the river, even if the windows faced that direction. She was credited a small amount (which was great, we weren't expecting that!), and the next day her room was cleaned. It did take us 2 days to not only get a remote, but batteries for it. (I actually had to go to the front desk and ask for a remote...but they failed to give me batteries.) I know...I know, it's Disney, do you really need the TV? Yes, we do, especially in the morning while getting ready or when we're unwinding at night.
After all that, things were fine. Mousekeeping improved greatly! Even made characters out of towels for us each day. The walk wasn't awful, but we were pretty close to the footbridge. The food court is AMAZING! Honestly, I could have eaten breakfast and dinner there every day and I wouldn't have been upset. I recommend the "create your own pasta bowl". It was wonderful!
Would I stay there again? Probably. Would I recommend it? Yes, but I wouldn't rate it as high as say the Yacht Club. It's a nice moderate rate hotel. The Royal Rooms are nice, but there's only so many times you can watch your headboard explode with fireworks. It was nice for a one-time thing. Also, with a river room view - you also are subjected to the water traffic which includes the shuttle boats - which are required to blow their horns until 11:00 pm.
The grounds are very pretty, and there are 4 bus stops which makes getting around pretty easy.
We did call and mention the condition of my sister's room and how her view wasn't of the river, even if the windows faced that direction. She was credited a small amount (which was great, we weren't expecting that!), and the next day her room was cleaned. It did take us 2 days to not only get a remote, but batteries for it. (I actually had to go to the front desk and ask for a remote...but they failed to give me batteries.) I know...I know, it's Disney, do you really need the TV? Yes, we do, especially in the morning while getting ready or when we're unwinding at night.
After all that, things were fine. Mousekeeping improved greatly! Even made characters out of towels for us each day. The walk wasn't awful, but we were pretty close to the footbridge. The food court is AMAZING! Honestly, I could have eaten breakfast and dinner there every day and I wouldn't have been upset. I recommend the "create your own pasta bowl". It was wonderful!
Would I stay there again? Probably. Would I recommend it? Yes, but I wouldn't rate it as high as say the Yacht Club. It's a nice moderate rate hotel. The Royal Rooms are nice, but there's only so many times you can watch your headboard explode with fireworks. It was nice for a one-time thing. Also, with a river room view - you also are subjected to the water traffic which includes the shuttle boats - which are required to blow their horns until 11:00 pm.
The grounds are very pretty, and there are 4 bus stops which makes getting around pretty easy.