disneychik21
Mouseketeer
- Joined
- Jun 23, 2009
I am here for 4 days. I am a well seasoned Disney visitor throughout my life and this trip has a certain distinction for rude/inattentive cast members. I have heard of this being a thing lately, but I’ve never noticed it until this trip. There have been several instances, but here are two examples that have stood out. I did go to guest relations and leave my comment (literally just a comment, no mention of names, places, or times; just saying this is noticed and it’s not typical so just FYI), explaining that I was just frustrated by what I was seeing by cast members. And thankfully I have also been met with many instances of friendly and courteous cast members as I have come to expect, but I’m concerned by what I’ve seen the last 2 days. Anyone else? I’m just curious if other have had experiences as such or if they are seeing the typical “Disney Difference.”
Example 1: Yesterday I was in the gift shop at American Adventure and would have honestly bought something because I loved the fleece blanket in there. But the three cast members in there were gathered around the register talking about Incredibles 2. One turned around for a brief second and looked at me with an annoyed look, and then turned back around to continue the Incredibles 2 conversation.
Example 2: At Rockin Roller Coaster today, I used my fastpass, got to the point were we are put lined up to board, and I requested the back row. I’ve done this a million times and it’s never been a problem. Today the answer I got was “nope go to 8.” I was taken aback by the abrupt answer and rude tone. I understand it is hot. I understand it is crowded, but there is no need for the tone or stern answer. Was I fine in 8? Yes. I was. But it would have been better if he would have been more polite about it.
Example 1: Yesterday I was in the gift shop at American Adventure and would have honestly bought something because I loved the fleece blanket in there. But the three cast members in there were gathered around the register talking about Incredibles 2. One turned around for a brief second and looked at me with an annoyed look, and then turned back around to continue the Incredibles 2 conversation.
Example 2: At Rockin Roller Coaster today, I used my fastpass, got to the point were we are put lined up to board, and I requested the back row. I’ve done this a million times and it’s never been a problem. Today the answer I got was “nope go to 8.” I was taken aback by the abrupt answer and rude tone. I understand it is hot. I understand it is crowded, but there is no need for the tone or stern answer. Was I fine in 8? Yes. I was. But it would have been better if he would have been more polite about it.
Last edited: