We bought five companion tickets at SoG on our last trip to DW, used four of them, and I was saving one of them for my upcoming trip over Thanksgiving. The ticket was activated at Guest Services at DD but never used. Any chance I can have it replaced? I'm betting the answer is no but thought I'd ask the experts here....so not happy. :-(
You might want to look at the
Everything About WDW Tickets locked sticky in this Forum. Especially the items
bolded in the list below.
Post and Contents
1. This Table of Contents
2. Magic Your Way (MYW) Ticket Basics Including Definitions
3. Annual Passes and Water Park Tickets
4. Tickets Available Only to Florida Residents
5. Tickets Not Available to the General Public
6. Upgrading MYW Tickets (Not to Annual Passes)
7. Upgrading Tickets to Annual Passes
8. Dealing With Tickets Issued Prior to 1 January 2005 (Pre-MYW)
9. Children and Adults
10. Special Events
11. Comprehensive MYW Ticket Example
12. Hotel Card (Key To The World (KTTW))
13. Lost Tickets
14. Finger Scans
15. Frequently Asked Ticket Questions.
15A. Hopping Rules
15B. WPF&M With No Expire
15C. No Expire Upgrades
15D. Upgrading an Unused Ticket
15E. Upgrading Special Tickets
15F. Checking on Old Tickets
15G. Renewing Annual Passes
15H. Upgrading a Completely Used Ticket
16. 2009 Free On Your Birthday Promotion
17. Information on Disney's Armed Forces Salute 2009
18. Prices Effective August 2, 2009
To get there directly, follow the link in my signature.
I will add that since they also have you by name in the database they can look up and trace the ticket by using your name. However, it is easiest if you have one or more of the used tickets with you.