Teena, I've only stayed at Coronado Springs three times but found the bus service there to be fantastic. Seemed to me that the conventioneers really had no interest in the parks, so the buses were almost always vacant. Yet, the frequency of the buses was outstanding. Plus, the stops at the parks are very near the entrance (unlike the other moderates.)
No doubt you had a bad experience, it's just that it's so opposite of what we've encountered there.
I agree with you on the food court service fee. But I really like the architecture (especially the Ranchos) and the pool (particularly the slide) is teriffic.