zacharyt25
Polynesian Resort Enthusiast
- Joined
- Jun 2, 2020
I got through after 4.5 hours to guest services. guest services wanted to offer me pop century to downgrade from Caribbean beach and noted i would get a partial refund for price difference. I explained i did not care where i go but would prefer not to move down in a category and did not think it would be fair to have to pay more since disney is not opening another moderate.
Cast member just moved me from caribbean beach to the contemporary resort with no charge (after checking with her boss and putting me on hold for a bit).
Remember to be nice to all cast members today even though we're all very frustrated....worked out well for me! Hang in there everyone!
This is awesome!!!! A great upgrade