Silver Castaway Club Stateroom Gift 2020

[lklgoodman]

I got a long survey yesterday and it didn’t have one question about the castaway club gifts. Mostly about service, restraints and port adventurers.

That's what I got also after our 7 night WC cruise last month.

 

[n2mm]

I got a long survey yesterday and it didn’t have one question about the castaway club gifts. Mostly about service, restraints and port adventurers.

restraints? Wow what cruise were you on?

 

[allashore]

I'm the lead on all cruises also. Was the questionnaire given while on the ship or mailed/emailed later?

I received an email survey about Castaway Club levels & gifts on Feb 10, 2020 if referenced the first part of the B2B cruises we took in Alaska from July of 2019, we took 2 other cruises since then Oct 2019 & Dec 2019. I did not get that same survey for those cruises.
questions similar to:
-what we like most & least about Castaway Club
-rate the platinum benefits-(which is interesting if it was targeted to platinum, since I did not obtain platinum status until after our cruise in Dec)
-rate the welcome back gifts & how often they should change
-then a list of suggested gifts for each of castaway status
-asked something about loyalty programs, what's more important, # of cruises, # of nights or $ spent
- there were other questions too, then the usual for "classification purposes"

 

[Trera]

restraints? Wow what cruise were you on?

Ugh. Restaurants. Auto correct strikes again

 

[n2mm]

Ugh. Restaurants. Auto correct strikes again

gave us a good laugh! Kept thinking it was a Star Wars cruise gone wild

 

[n2mm]

I received an email survey about Castaway Club levels & gifts on Feb 10, 2020 if referenced the first part of the B2B cruises we took in Alaska from July of 2019, we took 2 other cruises since then Oct 2019 & Dec 2019. I did not get that same survey for those cruises.
questions similar to:
-what we like most & least about Castaway Club
-rate the platinum benefits-(which is interesting if it was targeted to platinum, since I did not obtain platinum status until after our cruise in Dec)
-rate the welcome back gifts & how often they should change
-then a list of suggested gifts for each of castaway status
-asked something about loyalty programs, what's more important, # of cruises, # of nights or $ spent
- there were other questions too, then the usual for "classification purposes"

This is the one we got!

 

[Trera]

I received an email survey about Castaway Club levels & gifts on Feb 10, 2020 if referenced the first part of the B2B cruises we took in Alaska from July of 2019, we took 2 other cruises since then Oct 2019 & Dec 2019. I did not get that same survey for those cruises.
questions similar to:
-what we like most & least about Castaway Club
-rate the platinum benefits-(which is interesting if it was targeted to platinum, since I did not obtain platinum status until after our cruise in Dec)
-rate the welcome back gifts & how often they should change
-then a list of suggested gifts for each of castaway status
-asked something about loyalty programs, what's more important, # of cruises, # of nights or $ spent
- there were other questions too, then the usual for "classification purposes"

we most definitely didn't receive this one.

 

[Cruising Engineer]

I received an email survey about Castaway Club levels & gifts on Feb 10, 2020 if referenced the first part of the B2B cruises we took in Alaska from July of 2019, we took 2 other cruises since then Oct 2019 & Dec 2019. I did not get that same survey for those cruises.

So it wasn't immediately after the cruise. Our B2B in Jan was #9 and #10. The questions you posted sounds like they are finally listening to the seasoned/returning cruisers' complaints about the never-ending sling bag (2 more from the B2B). Thank you for the information.

 

[allashore]

correct the cruise the survey referenced was from July '19 and the survey was emailed to me Feb '20. I can not get back into the survey, however the subject line is Disney Destinations Research
I have not received any other survey from our cruises in Oct or Dec.
we must have 10+ sling bags, since we always get 2 cabins total 7 people

 

[disneylove69]

So many name tags and bags I just hand them out to whomever wants them.

 

[Lorana]

Just confirming - we departed the Magic on 2/24/2020 and it was also still the sling bag. Not that I necessarily mind, but we got that sling bag back in 2018 as well, and were hoping for something different. I really loved the beach bag, and I miss getting the dry-erase magnets for leaving notes/messages. Very useful for our family to let one another know where we're at without having to carry around cellphones.