tigger137
"Smile and wave boys, just smile and wave ..."
- Joined
- Feb 1, 2006
On our recent trip to DLRP we ate at the Silver Spur twice, and had a very different experience each time.
First time was on the Friday afternoon when we arrived without a reservation but were seated straight away. The restaurant was fairly quiet. Our CM was very pleasant and friendly. I ordered the lamb and she took time to discuss how I should have this cooked, to ensure it would be to my liking (she assured me it would be fine medium and said if it was too pink for me she would take it back, but she was right). DH ordered the fillet steak. Both meals were excellent. My lamb was delicious, as was the garlic and rosemary jus, and the potatoes. I didn't eat the roasted vegetables but DH tried them and proceeded to eat them all, saying they were very good. He also declared his steak the best since our last visit to the US. The CM checked with us early on that the meals were to our liking, then a little later to see if we wanted more drinks, and then desserts or coffee. All in all, it was a most enjoyable meal.
On Saturday we made a reservation and were kept waiting only a few minutes before being seated. The restaurant was no more than a third full. As we sat down, the party at the next table were complaining that they had been seated for over 15 minutes and had not yet been served. The CM appeared shortly afterwards and took their order, then came to us. I again ordered the lamb and requested it medium-well to be on the safe side. DH ordered the I-bone steak.
The meals arrived within a reasonable time but were vastly different to the day before. Some pieces of my lamb were borderline medium-rare but I could manage to eat them, others were too rare and I had to leave them. The potatoes were tough and chewy on the edges, as if they had been reheated several times. The roasted vegetables as listed on the menu had been replaced with green beans, without any consultation. And the garlic and rosemary jus was notable by its absence. DH's steak was medium-rare rather than the medium he had ordered, although he can cope with that, and it was not a particularly good piece of meat.
It was a different CM who delivered the meals, our own CM was nowhere to be seen and no-one else came near us. If I had wanted to send my meal back, I would have had to get up and go to find someone to speak to, so I decided against it and just ate what I could. We finished our meals then sat and waited. After quite a while DH managed to attract the CM's attention and asked for the bill, which she brought quickly. But then she headed off over to the other side of the restaurant, we think to try and sort out an incorrect bill that a family nearby appeared to have queried. Eventually DH got up and went over to her to pay so that we could leave.
Aside from the decor, which we love, it was like having eaten in 2 different restaurants. We had planned to eat there again on Sunday before the journey home, and we did think about giving it another chance in the hope we had just been unlucky on Saturday. But we decided it was too expensive to risk it.
First time was on the Friday afternoon when we arrived without a reservation but were seated straight away. The restaurant was fairly quiet. Our CM was very pleasant and friendly. I ordered the lamb and she took time to discuss how I should have this cooked, to ensure it would be to my liking (she assured me it would be fine medium and said if it was too pink for me she would take it back, but she was right). DH ordered the fillet steak. Both meals were excellent. My lamb was delicious, as was the garlic and rosemary jus, and the potatoes. I didn't eat the roasted vegetables but DH tried them and proceeded to eat them all, saying they were very good. He also declared his steak the best since our last visit to the US. The CM checked with us early on that the meals were to our liking, then a little later to see if we wanted more drinks, and then desserts or coffee. All in all, it was a most enjoyable meal.
On Saturday we made a reservation and were kept waiting only a few minutes before being seated. The restaurant was no more than a third full. As we sat down, the party at the next table were complaining that they had been seated for over 15 minutes and had not yet been served. The CM appeared shortly afterwards and took their order, then came to us. I again ordered the lamb and requested it medium-well to be on the safe side. DH ordered the I-bone steak.
The meals arrived within a reasonable time but were vastly different to the day before. Some pieces of my lamb were borderline medium-rare but I could manage to eat them, others were too rare and I had to leave them. The potatoes were tough and chewy on the edges, as if they had been reheated several times. The roasted vegetables as listed on the menu had been replaced with green beans, without any consultation. And the garlic and rosemary jus was notable by its absence. DH's steak was medium-rare rather than the medium he had ordered, although he can cope with that, and it was not a particularly good piece of meat.
It was a different CM who delivered the meals, our own CM was nowhere to be seen and no-one else came near us. If I had wanted to send my meal back, I would have had to get up and go to find someone to speak to, so I decided against it and just ate what I could. We finished our meals then sat and waited. After quite a while DH managed to attract the CM's attention and asked for the bill, which she brought quickly. But then she headed off over to the other side of the restaurant, we think to try and sort out an incorrect bill that a family nearby appeared to have queried. Eventually DH got up and went over to her to pay so that we could leave.
Aside from the decor, which we love, it was like having eaten in 2 different restaurants. We had planned to eat there again on Sunday before the journey home, and we did think about giving it another chance in the hope we had just been unlucky on Saturday. But we decided it was too expensive to risk it.