Split Stay Problem

Jelly563

Mouseketeer
Joined
Mar 28, 2015
10 hour MINIMUM on split stay luggage delivery, regardless if you call them or not. After multiple multiple times, we now Uber over to new resort with luggage in hand. Then it's just the ridiculous wait for the room....
 

Lori Duck

Earning My Ears
Joined
May 12, 2018
I've had a problem with Poly and getting bags OUT, not in. We had to split stay and were in our BCV room for hours and hours after Poly stay. No bags after asking twice (they hadn't arrived from Poly.) Beach Club manager bent over backwards with communication, located bags, delivered!
 

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