eeyoresmountainpals
<font color="green">Volunteer Firefighter and Mom
- Joined
- Feb 18, 2005
This is belated thank you but I'm always terrible about taking care of things like this in a normal amount of time. We visited Disney World in the end of October 2004 and stayed in the Polynesian. We had concierge service and were overwhelmed by how wonderful everyone on the concierge staff was. We had made a room request prior to our arrival and were pleasantly surprised with what a wonderful room and wonderful view we had. I can honestly say that during our entire stay (7 nights) we never had one thing to complain about! Everyone on the concierge staff was exceptional but one person in particular, Marc, really went out of his way for our family. He helped us with some changes in our itinerary for a birthday celebration and then followed up with us afterwards to make sure everything had gone according to our plans. And he took extra time to get to know our kids! Can't wait to go back to the Polynesian...there's no place like Polynesian Concierge! THANKS!!!