We have no intentions of cancelling, but I do like knowing what to expect. I have emailed them to clarify and am waiting for a response. Is this just a policy change? Will we qualify under the old policy?
Short answer Vacation Strategy has a "new" Cancellation Policy.
Sounds like your Reservation is still covered by the "old"Cancellation Policy
I contacted V/S yesterday to get a Quote for our next WBC Vacation (hopefully)
Below is a copy of the V/S Cancellation Policy that was included in my email from Vacation Strategy.
Notice the Cancellation Protection**
that can be purchased at the time of accepting the Reservation Terms and Paying the Deposit Fee.
Vacation Strategy is not the only Timeshare Rental Company that is changing their business practices ...
Vacation Upgrades has made a significant change to their Prime Season Timeshare Rentals.
Vacation Strategy
Deposit Fee & Cancellation Policy:
A booking deposit equal to 20% of reservation total or $150 is due at reservation (whichever is more).
Final Balance is due 45 days prior to arrival.
Cancellations made more than 61 days to arrival will receive 100% refund. Cancellations made 60 - 45 days prior to arrival will result in forfeiture of deposit. Cancellations made 45 - 30 days prior to arrival will result in 50% forfeiture of reservation total. Reservations are finalized at 30 days prior to arrival. Cancellations made 30 days or less to arrival will result in 100% forfeiture of reservation total. No credits will be given.
Cancellation Protection**
Cancellation Protection may be purchased at the time of reservation as an additional protection against last minute emergencies. Cancellation Protection will allow for cancellations 30 days or more to arrival to receive a full refund and cancellations made between 30 to 20 days to arrival will receive a full credit toward a future vacation with Vacation Strategy. Any cancellations made less than 20 days to arrival will result in 100% forfeiture of reservation total.
Cancellation Protection can be purchased for $100 for 1 Bedroom units, $110 for 2 Bedroom units, $120 for 3 Bedroom units, or $130 for 4 Bedroom units.
Cancellation Protection may not be purchased after initial reservation is made and cannot be applied to reservations previously cancelled and re-booked for a similar time frame. Cancellation Protection sales are final and cannot be refunded or transferred.
Reservation Modification:
Changes to reservations including the addition/subtraction of nights, altering arrival dates or unit type, etc. must be done
20 days or more prior to arrival and are subject to availability and an additional $99 fee.
Feel free to contact us if you have any questions, concerns or comments. We are here to serve you!
Toll Free Phone: 888-832-4223