I've spent several very frustrating hours trying to pre book the DAS for our trip to WDW in September. We had no issues with this in February but have come up with problems this time. We're AP holders and wanted to change a couple of our park reservations but weren't able to do this online. I finally did this through DVC chat and was left with two park reservations on two days with an assurance that the unwanted reservations would eventually remove itself from MDE (it hasn't) DVC tech department stated that there had been a problem with cancelling some AP park reservations.
When trying to pre book the DAS today the cast member could only book them for the original park reservation. She did manage to sort out that we were in fact going to a different park but wasn't able to book the DAS for the new park and said that unless the original park drops off MDE then there's no solution.
I'm at a loss as to what to do? Any helpful suggestions as to who to contact would be a great help. I've chatted to four different cast members and although wanting to help, didn't have any idea of how to sort this.
Thanks
When trying to pre book the DAS today the cast member could only book them for the original park reservation. She did manage to sort out that we were in fact going to a different park but wasn't able to book the DAS for the new park and said that unless the original park drops off MDE then there's no solution.
I'm at a loss as to what to do? Any helpful suggestions as to who to contact would be a great help. I've chatted to four different cast members and although wanting to help, didn't have any idea of how to sort this.
Thanks