Is the check in process for all guests/renters the same? Can someone please explain the process so we know what to expect? We just keep being told a door code will be emailed to us on the day of check in. Thanks!
Each condo/townhome/home is individually owned and managed. You will need to get your specific instructions from the company/individual you rented from to enter the home but many have locks with a code that you are given prior to arrival.
One thing that is the same is guest registration and entering the community:
1. Home owner enters guest information (names of people driving vehicles) prior to arrival.
2. QR code email sent to guest (note - if this isn't sent to you but the owner registered you, all is ok!)
3. Enter via Old Lake Wilson Road and use the left lane for first time guest entry.
4. Show the gate attendant your drivers license & email or paper QR code.
5. Gate attendant takes your license & if you have it, the paper or your phone, to the computer to verity and enter your data.
6. Gate attendant will give you back your items plus a gate pass to use during your stay.
7. Use the paper pass to access the community for the rest of your stay.
8. When re-entering, use the right lane for returning guests and scan your pass at the machine which will open the gate. Sometimes a gate attendant will assist with scanning so don't be concerned if they are standing there waiting to help!